Had a really nice stay; room was lovely; staff were very friendly and welcoming; would definitely return.

Liked: Room was lovely and spacious; very clean; beds were so comfortable and staff were lovely and welcoming; would definitely be happy to book again.
Disliked: N/A

Liked: Welcoming, obliging and pleasant staff.
Disliked: None.

Loved this hotel. Loved the bar. Really friendly staff. Loved the Starbucks in the property.

Liked: Clean and quiet. Had a great sleep.
Disliked: Door lock didn’t work on Room 123 so got changed to Room 227,

Exceptional

Good room, offer and facilities

Liked: Room was good, comfortable bed and clean, great location and liked the Starbucks on site. Didn't have breakfast.Staff were mainly really good too.
Disliked: Could not get a receipt for my stay, when I checked out I was offered it to be emailed which i accepted and after about 40 mins, it had not come through, I went back to reception and was told it comes from Booking.com. I have looked on the app and Booking.com say it should have come from the hotel (which has been the case for all of my stays) I have messaged the property and hoping to get it sorted today

Exceptional

Superb

Excellent

Liked: Really friendly first impression, reception staff were great. Room was a good size and the beds super comfy.
Disliked: The Starbucks coffee

Exceptional

All good

Liked: Good location and facilities
Disliked: All good

Lovely hotel I a great...

Liked: Staff were friendly and the facilities at the the hotel were excellent.
Disliked: The car park area was covered in litter, as this is the first impression you get on arrival this needs to be improved.

Would definitely book again to...

Liked: Great Location, walking distance to OVO Hydro, which is why we booked. We only had overnight stay but if staying longer, would request a room with a view over the City. Ate out for dinner as plenty restaurants within walking distance. Found the Good Coffee Cartel nearby.