Villa Estera - Hotel & Restauracja Guest Reviews
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1.1 miles from Piastow centre |
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Tomas Fri, 6 December 2024
Very good
Liked: Clean nice hotel.
Krzysztof Sat, 23 November 2024
Pleasant
Gareth Mon, 16 September 2024
Pleasant
Norbert Sat, 14 September 2024
Very good
Valdas Sat, 14 September 2024
amazing
Liked: yes
Disliked: everything
Ioana Sat, 31 August 2024
We totally recommend this hotel...
Liked: I stayed here for the Eras Tour N3 (3rd August).Starting with the location, it was relatively close to PGE Narodowy. There was also a McDonald’s nearby.The staff were incredibly friendly and helpful! The lady at the reception gave us directions and tips for traffic and offered aid in any problems they were encountered. So we offer her a big, big thank you!As for the rooms, they had everything you need, from AC to hair dryer, and were so tidy and neat, plus a nice view from the window.Unfortunately, we didn’t have enough time to try the restaurant, but from what we’ve heard, the food is tasty and with fair prices.
Disliked: The hotel is in the proximity of the airport and the sound may trouble some people, but we kept our windows closed and didn’t have an issue.
Aidas Sun, 11 August 2024
Pleasant stay
Liked: The room was very nice. We asked for a quieter room and the lady there was very polite, understanding and helpful and found us a room to the inner yard. All in all, the staff were very hospitable and caring. Though we arrived quite late , they offered to have dinner in the restaurant.
Alla Fri, 9 August 2024
Very poor
Liked: We stayed with our family in 2 rooms. I wont say anything about the inflated price during the Taylor Swift concert. The only good things I can say are the managers quick response to comments, normal air conditioning and normal exhaust fan in the bathroom.
Disliked: Now about the unpleasant moments: - the rooms are terribly dirty, I had to wash the floor myself to achieve real cleanliness (I am attaching a photo of the dirt and changing the water 4 times after the dirty floor and all surfaces), - the pillows are terribly uncomfortable, - the sofa for the child is a complete nightmare, old, uncomfortable, in holes, dirty, I had to sleep on it myself so as not to injure my little son, - the third sheet they brought was short and torn (photo) but then they actually changed it, - in a 4* room there is not even a simple kettle, let alone the most basic coffee machine, - the doors in the rooms are all sagging, with a gap between the opening of 1 cm, which does not provide sound insulation, all it sounds like a hostel,- there is no secluded place on the street near the hotel, not even a basic bench where you can sit down, only a gravel area, it is extremely uncomfortable, - they forgot their blanket in the room, no one from the hotel even called or wrote about it,- the prices in the restaurant are unrealistically high, as for the suburbs (this is not the center of Warsaw),- the most unpleasant thing is the direct short-changing in the bar and restaurant, as it turned out later when checking the prices on the menu, the bartender (who is also the manager) simply stupidly short-changed us twice by about 10% of the order without presenting a preliminary bill, but simply naming the amount to be paid, this became clear upon departure on Sunday, when none of the senior staff was there, of course place, it was extremely unpleasant... Be careful and ask for a preliminary receipt when paying. Conclusion: the hotel does not correspond to the declared 4* level and is not worth the money requested!
Vlad Fri, 9 August 2024
Everything was be good
Liked: I liked the breakfast, everything was good, it was also very good that there was a parking lot
Disliked: Everything was be good
Alessandra Thu, 8 August 2024
Good for a night or...
Liked: Beautiful house, very clean, super nice staff!
Disliked: There was a constant very loud noise in the walls which kept us from having a proper sleep. We assumed it was caused by the A/C but we couldn’t really figure it out. A/C was turned off.