Exceptional

Exceptional

Liked: Excellent hotel room very clean and spacious breakfast was very good
Disliked: Nothing

Superb

Liked: Great find close to lea cliffs theatre. Friendly staff. Great food and cocktails.
Disliked: Nothing to complain about.

Enjoyable comfortable stay

Liked: We booked the Hotel as we went to the Theatre along the same road.. Easy to find after the show no problem at all..Staff were very friendly and helpful. The room was very spacious comfortable and clean. Breakfast was amazing. The choice was outstanding. Fresh and hot too.
Disliked: We sat In the bar at the front by the bay window and we counted 4 Spiders at the top where the curtains hung from. They didn't interfere with us but I didn't expect to see them there..I don't like Spiders and didn't like being in their company!!

Good

Liked: Room - was good, clean and a decent size. Bathroom was clean and well equipped. We had booked a twin room but the bed was made up as a large double, as I was with my daughter we left the bed as it was but could have been an issue. Room was very hot - had to sleep with fan on one night (which was noisy). Quite a lot of traffic disturbance outside early every morning (maybe bin lorries, deliveries?). Hotel does not seem to have a "quiet after certain hours policy" as there was noise from neighbouring rooms until late. No phone in room so to go down three flights of stairs seemed a lot to make a complaint. We did not use dining facilities. Nice location.Staff - the person on reception appeared to be on his phone when we arrived and asked us to wait. His customer service wasn't good. Had a drink in the bar one evening and the bar person was very friendly and helpful.
Disliked: Noise from other rooms late into the night. Cooler room.

A lovely hotel next to...

Liked: A beautiful period building right next to the sea front. Large spacious rooms. Amazing value for money
Disliked: Nothing.

Hotel room and restaurant all...

Liked: Room was fantastic but couldn't work out how to turn up the room temp
Disliked: Bookings said 3pm check in but if room was ready they would offer this early. . We simply got"book in is not until 3 pm"- no offer or look if room was ready. Not an issue we went for a walkThey messed up and charged me twice for the room as this was already prepaid and when I had to use a card to pay for parking( only option-dont accept cash) the system took my room again. Very worried but I had my receipts and they fixed it a couple of days later _ sloppy computer system

Room with a View

Liked: The hotel, location and staff, especially Kim on reception who was exceptional...
Disliked: Nothing, all good...

Great value, good service.

Liked: As always the staff are friendly, service is utmost on the agenda. The hotel is clean and the food good value for money.