Exceptional

Great place to stay

Liked: Everyone was super nice and helpful - front desk, bartender, taco guy, everyone You could hear road traffic at night but not too bad

Extremely disappointed. Not worth the...

Liked: The rooftop was a nice addition
Disliked: The hotel is newer construction so it's still nice but based off of everything that we experienced during our stay this will quickly decline. No working ice machines we had to have a bartender get us ice from the roof. Fully booked property with only 1 very slow working elevator. Everyone was constantly waiting. Heated pool not working. Management was aware of all of these things going wrong during a completely booked hotel and did nothing to make this right. The shower water never really gets hot. No sign anywhere in the lobby for someone behind the bar or coffee shop when we needed an afternoon coffee. Parking is not free despite website stating free parking heated pool. Room was tiny. No closet. About 1 foot of space to hang clothes. There is a beverage cooler it fits some cans but no fridge. No where for left overs after a meal. Beverage cooler was frozen over when we arrived the ice chunk had taken over so even less room. The bathroom was gross. Floors not properly cleaned and drippings down the wall. Floors in the room didn't seem to be cleaned. One afternoon while showering room service knocked and wanted to come in even though we had the Privacy sign up I'm glad I had been out of the shower and caught this or they would have come in. I sent message after message after message about the freezing cold pool this was the main reason we picked this hotel our room price was over $250 a night for a freezing cold pool broken elevators and no ice machines the property did nothing to remedy this while I was there it did feel like they fixed the pool by the last day of our stay after multiple messages. The location seems great but it's tricky to get in and out of the parking because it's off of a one-way and if you want to walk over to the Entertainment District you have to go around a huge fence it's just an odd location. Take your money elsewhere this place was a ripoff. We road elevators with many others flustered with their stay.

Exceptional

Perfect location and very nice...

Liked: Location was perfect for walking to different restaurants and venues.
Disliked: We were on the 5th floor and could hear quite a bit of noise from the roof top bar.

Very good

Friendly and nice staff

Liked: Close to the airport with parking
Disliked: Price

Great stay!

Liked: Staff were friendly and very accommodating. Great location and rooftop bar and taco counter were both excellent.
Disliked: Doors are very heavy but don’t shut automatically, you need to pull it shut, just adding so ppl are aware. Could hear people in other rooms pretty well. Internet was hit or miss on night.

Superb