Very pleasant - great location

Liked: Love Old Strathcona - Whyte Ave Food in the Bar - excellent
Disliked: Only 1 complaint - had to move room when there was no hot water in the shower.

Good

Very good

excellent! with minor fixes. Cleanliness,...

Liked: The front desk staff - Check in with Mat and check out with Rachel was exceptional. I was welcomed with a smile and everything explained well. Mat even charged my phone as I had forgotten my charger! Rachel was cheerful and pleasant in my check out. She provided me with two sets of directions for my destination. I additionally had passed two housekeeping employees and I apologize for not having names. One was a black woman who seemed to be a Supervisor and she was very friendly and kind as was the other employee who I believe was Asian. Truly wonderful people!
Disliked: The coffee machine! While superior coffee (thanks!) - the machine needs better instructions. Or ones that you can see early in the morning. The machine is not intuitive so I wasted a perfectly good coffee pod as it swallows them up. Also the artificial "creme" provided curdled in my coffee thereby wasting another pod! Creme should be stored in fridge - perhaps with a note directing its location?

Exceptional

Pleasant

Superb

Superb

Exceptional