Exceptional

Liked: Staff made an effort to decorate the room for our mini moon

Won’t stay there again due...

Liked: Good location
Disliked: The stay was terribleFirstly this is not a 4 star hotel - it is at best serviced apartmentsHowever I am awaiting a refund for the first night of our stay as the NOISE was UNACCEPTABLEThere is a pub/club behind the hotel open till 1am on Fridays and Saturdays and you feel like you are in the club with the floor vibrating and the music super loud

Good

Medium value for money

Liked: Very good location and polite stuff. The room was OK or should I say goof but looked a bit run down. I understand it's a Grade I listed building (διατηρητέοστα ελληνικά) , but surely they can fix the bathroom and have better preserved wooden windows if not double glazed
Disliked: The windows were old. The bathroom had issues as the shower door was broken, and the shower tap was ready to fall apart. The toilet seat was half broken. We reported all of that and the receptionist who was alone fixed the toilet seat issue and apologised on behalf of the management for the shower and they brought proseco and chocolate as a present to compensate our inconvenience for the state of the bathroom, however my point is that such a hotel the maid or janitor need see such problems and report them to be fixed, and not really the guests reporting them

Modest B&B type stay with...

Liked: Prime location close to all amenities and Town Hall - our conference centre. Clean and comfortable but relatively small rooms like a B&B. Not a hotel. Most staff pleasant and courteous but some were not very helpful.
Disliked: They serve Continental Breakfast, but on pre order the night before. They do room service too. I thought the pre order is for room service only and did not pre order. I personally in the kitchen next morning refused to serve me breakfast, just because I had not pre ordered!! I requested him to get a croissant, even a cold one, but he refused, saying he needed half an hour to prepare this!! Honestly in my 24 years stay in the UK, I didn’t have this experience even in the smallest B&B. It completely spoilt the start of my stay. The second day was perfect as I had preordered! My only suggestion would be that for someone like me, instead of refusing, something could be made up quickly— I.e a Croissant or a Roll .. just pick it up and bring it out!! Especially when the dining room was completely empty and the chef/ person was totally free. The person at reception was none better. He just repeated the terms…. No pre orders…. No breakfast!!Very disappointed!

Very good

Superb

below average

Disliked: The rooms are rather tired and the bed was really uncomfortable

Pleasant