Van der Valk Hotel Kasteel Terworm Guest Reviews
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1.4 miles from Heerlen centre |
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Orjan Thu, 24 October 2024
Great hotel in great area!
Liked: Great stay - great hotel!
Disliked: Would have liked extended opening hours for the restaurant.
Jamie Fri, 4 October 2024
Superb
Kiyomi Mon, 30 September 2024
Exceptional
Liked: The castle was amazing and it was a wonderful experience to stay in its historic surroundings.
Paul Fri, 27 September 2024
Exceptional
Liked: The atmosphere and the quality of the food
Disliked: There was nothing only I didn't have another night to spend there!!
Lex Wed, 25 September 2024
Castle but not a castle...
Disliked: The castle is managed by a huge business hotel owner van der valk. As result there is no personal care and welcome. We missed the historic ambience which was the main reason we picked this castle. Staff were not trained and not interested in engaging into any guest requests. The hotel was understaffed resulting in long waiting times to get a simple drink. If you want a castle experience don't book this venue.
Antje Mon, 9 September 2024
Exceptional
Liked: The location in the middle of a forest is amazing.The Employees are very politely.Service perfect.Menue on Terrasse excellent .
Eddie Thu, 22 August 2024
Amazing place! Staff very friendly...
Liked: Clean and beautiful
Disliked: Nothing! Everything was great!
Nadine Thu, 8 August 2024
Prepare to leave hungry
Liked: It’s is a pretty environment
Disliked: I think the price is high for what is basically an average to nice hotel room. The restaurant service wasn’t great, a bit slow. The value of the prefix menu is horrible. The food is microscopic. I literally thought they were giving me appetizers and at the end I found out it was the whole meal. All things like one or two bites. Would never do that again. If you eat dinner order ala carte and the breakfast was laughable.
Joseph Thu, 1 August 2024
Superb
Arnold Mon, 22 July 2024
Pleasant
Liked: Beautiful surroundings. Nature. Very good breakfast!
Disliked: Room seems old and dusty, spiderwebs and spiders in the room. Rooms are mostly not in the castle but in the building next to it.TV that doesnt have wifi or option to mirror screen function. Old blankets and pillows. Nothing crazy but you expect just that little bit more from a suite.