Superb

Very good

Liked: Everything was good.
Disliked: Only challenge was the length of time the hot water had to be run for it to get hot. Room was at the end of the hall way and a long distance from hot water tank

Convenient Location

Liked: Location, shuttle, pet friendly, shuttle drivers are friendly and helpful, comfy bed. Big lobby, restaurant
Disliked: Rooms are not soundproof, you can hear ice machine going and neighboring room guests and their TV.

Take the Good with The...

Liked: Been a regular at the Valhalla since 2013. I often stay here with my dog , or for work reasons, conferences, student trips, etc. I like the location and that it's pet friendly. Some of the staff, especially the Saw, Tom, and Mike are great. There is another driver who is great but I don't know his name. Some of the new staff are also very nice. The Skal restaurant had good food too. I also like that there is a shuttle every half an hour and that it's very close to the airport. I will continue to stay at the Valhalla as long as I am in the North.
Disliked: Kindly read and address all my concerns. Thank You. 1. My last stay turned into a nightmare when some young guests and their friends stayed in a room next to mine on the 4th floor. They were obviously drinking, which led to a lot of loud talking, singing , dancing, door slamming, loud music , in the room , in the hallway . This went from 6 pm back to after 11pm. They were in and out of the room just completely disregarding the comfort of other guests. I called the front desk 3 times for help. By the third call I was close to tears especially because I knew I had to get up at 2 a.m. to catch an early flight. One of the worst nights I have spent at the Valhalla. I deserve a complimentary stay after what I went through. I got 2 hours of sleep that night. Horrible. 2. I have stayed at the Valhala at least 6 or more times in the past few months. I have found that the last 3visits, the sink was clogged. Mind you all different rooms. Odd. Shower gel bottle is empty. Hair in tub. 3. Finally I had a negative experience with a front desk agent , initial of first name is V, I think. I had come in one late night exhausted from a delayed flight from Toronto, I go to this agent, she checks my ID and abruptly tells me there is nothing under my name and pushes my ID back at me. Now I know I was booked by my school board, who also gives Valahall much business . I said can you check again, I could sense she didn't want to be bothered with me , she takes my ID checks and then says there nothing under your name and pushes my ID back at me. She did not want to help. So I sat down because I was feeling upset by her dismissal , let my colleague go before me who got her room, then I got up to try again and as I head towards her she tells me quickly that the other agent will handle it . And pretty much packs up and leaves immediately. She was rude and dismissive, and I have avoided allowing her to attend to me ever since.

Superb

Exceptional

Very good

Exceptional

Very good