Uptown Suites Extended Stay Austin TX - Round Rock Guest Reviews
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Write a review
Racine Sun, 23 March 2025
Horrible
Liked: Could not reach them to add a credit card and they would not allow me to stay
Disliked: Rude
Mendin Thu, 20 March 2025
Unexpectedly pleasant! Great location!
Liked: The staff were very friendly and accommodating.
Caio Mon, 17 March 2025
Terrible experience, don't go.
Liked: An extra bed was requested in advance, but the request was not granted. To resolve the situation, I tried to book another room, but without success. The staff's laziness is notorious, the location is terrible, the service is terrible. I do not recommend it. There is a strong smell of marijuana and heavy traffic.
Disliked: An extra bed was requested in advance, but the request was not granted. To resolve the situation, I tried to book another room, but without success. The staff's laziness is notorious, the location is terrible, the service is terrible. I do not recommend it. There is a strong smell of marijuana and heavy traffic.
Elizabeth Mon, 10 March 2025
Waste of time and caused...
Liked: We didn’t get a room. I made the reservation but it was after midnight and the lady at the desk said we’d have to come back in the morning to get the room.
Disliked: They refused to check us in. I made the reservation online and it didn’t pull up when we got there and she said there was no way to pull it up and to come back in the morning and they would get us a room.
Anonymous Tue, 14 January 2025
Bad
Liked: needed a refund and didn't receive it
Jaime Sun, 12 January 2025
Really bad service night shift...
Liked: Nothing
Disliked: Everything service and was charged $515 for 1 night when I have receipt for 1 night $130
Jesus Sat, 2 November 2024
Exceptional
Emily Tue, 1 October 2024
Bad
Liked: They don’t have the correct name for reservations and I was charged and not provided service or room
Disliked: No
Priego Sun, 22 September 2024
Exceptional
Nathan Mon, 16 September 2024
Superb