Enjoyed my stay. Beautiful hotel; customer service was excellent.

Disliked: None.

Good

Liked: Great location.
Disliked: The pool and spa were not open

Exceptional

Bad

Superb

Good

Exceptional

Needs more staff.

Liked: The property is nice, the lobby, restaurant and rooms are fairly clean.
Disliked: Our room had a view to air conditioning machines, fair to say we didn’t enjoy it. Also, we check-in at around 9:00 pm, and there was nobody at the lobby to help us carry the bags to our room, despite being carts there for it. We had to carry the cart to our room ourselves, and in the morning the cart was still outside of our room. Under staffed? Security? Bell boys?

It was a very comfortable...

Liked: The staff were polite and very helpful.Rooms, bathrooms,and hallways were spacious with good light, especially if you travel with elderly or disabled persons. It was easy to get in to check out and park without congestion. There was room to have a nice peaceful walk on grounds and the small adjacent park by the water.
Disliked: My daughter felt have mattress has to firm.

Good

Liked: Easy check in. The courtyard was nice.
Disliked: The beds were so uncomfortable. Felt like I was sleeping on a cardboard box. They black out curtains had wholes in them so light was peaking through as soon as sunrise. Also, some of the amenities were not available