University Arms Autograph Collection, Cambridge

University Arms Autograph Collection Guest Reviews

Overall Average Score:

Very Good (4.2 out of 5)

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Good Choice For A Cambridge...

Liked: The location is conveniently central for exploring Cambridge town center, though it's a bit farther from the train station. The staff at reception were friendly and welcoming. The hotel itself is beautiful, featuring a lovely library perfect for working or dining. Breakfast was delightful, and while the room was standard, it boasted nice decor, ample space, and good amenities. Overall, a pleasant experience!
Disliked: Unfortunately, the housekeeping could use some attention. During my five-day stay, I noticed that the floors weren’t vacuumed regularly, and there was accumulated dust in the room. Given the price we paid, I expected more in terms of cleanliness. Aside from that, my overall experience was good. Just a bit more focus on housekeeping would elevate the stay!

Superb

A fantastic and memorable stay.

Liked: The staff were fantastic, especially the concierge and checking in staff. They sourced and booked Punting on the river that we could take our dog with us, the suggested and booked a fantastic restaurant. The Hotel itself was beautiful, comfortable and fantastically located.Will definitely stay here again in the future
Disliked: Nothing

Exceptional

Very good

Liked: Very comfortable and staff very helpful
Disliked: Nothing

Exceptional

Superb

clean, comfy with old school...

Liked: Nice room, comfy bed, nice shower and bathroom!
Disliked: Only very slight thing was the odd mark / stain on the carpet, nothing crazy and didn't effect the room at all, still a very nice place to be :)

Disappointing

Liked: Very clean hotel, great staff and good location.
Disliked: Brought our little dog as advertised pets allowed. But pets only allowed in the room, not elsewhere in the hotel. Have taken our well behaved dog to many hotels and usually there is a small bar area set aside for dogs. If you don't have dog friendly areas within the hotel then say so! We would've gone elsewhere. Spoiled our weekend. Had to eat in the room but no wine glasses or corkscrew provided.