Very nice resort with many different things to do. Very clean. Friendly staff. Great food options. Only downside with our stay was the parking. Electronic gates were not working using room key and cars were getting backed up trying to come in and out of the resort. Also I was charged twice for a daily parking pass.

Liked: Very clean, friendly staff.
Disliked: Parking.

Exceptional

Exceptional

Great for being close to...

Liked: Great for going to universal with bus every 10 minutes. Both pools were fab
Disliked: Room was small, could do with some tlc

outdated

Liked: I liked that amenities and how close it was to universal studios.
Disliked: I really did not like my room. looked and feels very outdated. AC vent had a funky smell coming out my door did not lock. issue with shower curtain lining fell off.

Very good

Front Desk Check-in way too...

Liked: The front desk check-in (Night mare) was way too long and not very accommodating. I have leg and feet issues and I was in a hurry and I told her that I could not stand there that long she was a little rude and told me to come back later when it wasn't full, which was fine but I needed to change and I ended up having to go in the public bathroom to change because I had no choice. There should definitely be like an online check-in. The only one they had was for guest that booked days prior and I booked that night, we were at the park all day and you could imagine my legs and feet were swelled and like balloons at that point I was in alot of pain and there was no way I was gonna be able to stand there for an hour to check in. I feel like near the bar area. There should definitely be some kind of entertainment, just a suggestion Friday night they had entertainment but not Saturday or Sunday.
Disliked: The Gates in and out is a huge pain in the butt and did not work at all. We got stuck several times.There should be more than one hot tub in each pool area

Passable

Superb

Exceptional