Very good

Overall this is a nice...

Liked: Every room has a window, as long as you are not on the first or second floor you have perfect views of so the er the city or the park.Several ways to get to park, bus/walking or next door boat ride. Pool with a separate kiddie section. All the interior common areas are spotless and make you feel like you’re staying at a 4-5 star resort . Going to the Bistro 17 is an excellent place to take in more views while relaxing or getting a snack or sipping a beverage.
Disliked: There was not to much not to like, I did black light it and walls could use a good scrub, but sheets and bathroom were clean

Acceptable

Liked: No alternative
Disliked: Food area

Functional but not fun

Liked: Great location for Volcano Bay
Disliked: Needs a stronger theme, the vibe felt boring to us.

Exceptional

Liked: I like because of the hospitality and very thing is perfect.
Disliked: There was nothing bad about the hotel!

Exceptional

Pleasant

Liked: Staff was very helpful. Starbucks was handy. Food on the 17th floor bistro was decent.
Disliked: Our room never got cleaned in our 5 night stay. Arrived Saturday, cleaner showed up Monday at 4:45-we had just got back to rest before dinner. She took the trash and changed the towels. On Wednesday we were out again all day till about 4:00 and no one ever came to clean.

Exceptional

Exceptional