Perfect choice for a family...

Liked: The hotel is a perfect location. The rooms are tasteful and very clean. The stuff is kind. The food is delicious✔️The best hotel so far we’ve stayed in Orlando⭐️

Very good

Great hotel if you only...

Liked: A wonderful hotel if you are visiting Universal, clean, comfortable, regular shuttle bus and the Urban Pantry has a variety of food options.
Disliked: Urban pantry could have had more snack options and alternatives. When I approached the "Vacation Information" desk to ask about Disney transport I was told they couldnt help me, I understand that you are a Universal hotel but visitors are interested in other activities too. You should rename this desk "Universal Information".

Great location

Liked: Proximity to parks and water taxi. The newness of the hotel. It was very clean. Roof top bistro had great views.
Disliked: The decor was a bit plain overall. Also, the lobby of the hotel was very cold in temperature, which added to the starkness and not a pleasant place to unwind.

Exceptional

Exceptional

Nice hotel, maybe the price...

Liked: The pool area was very nice, the gym was also clean and had a lot of machines to work with, the staff was excellent and also housekeeping was great
Disliked: The beds were terrible to sleep on and the rooftop bar was more of a dive hole in the wall than what was expected in the description

Exceptional

Gorgeous hotel

Liked: This hotel is perfection!!!! The rooms are so clean and comfortable. The hotel is sleek and modern, with various food options. Staff are helpful. The transport links to the various parks are wonderful and efficient! If looking for a peaceful stay, I would definitely stay here! Can't wait to come back!!
Disliked: Nothing, everything was great.