One of the nicest hotels...

Liked: I liked everything about this hotel. The room was large and cozy. Quiet during the day and night. Large shower room as well. The furniture looks a bit outdated but it's made with style and good taste and I actually love the authentic feel and atmosphere it gives to the room. It simply made me feel like home. The entire staff is also polite and professional all the time. Nothing to complain about at all. I will stay again here when I'm next time in NYC. Thank you.

See what I already said...

Liked: Location and room size.
Disliked: Front desk staff especially the female at night and early morning made us feel we were a burden. We asked for a second towel and some tissues.

Passable

Very good

expensive but worth it

Liked: The staff, the size of the room, the view and location
Disliked: Not perfectly clean, not sure they use a vacuum cleaner as the floor felt full of dust.No breakfast available (which we knew about) but we would definitely recommend to add a kettle or coffee machine in the room or at least in he lobby :)

Exceptional

Liked: Lovely big room (1403) with superb view of the Empire State Building. Bed very comfortable. Shower powerful and hot. All staff very friendly.

Pleasant

Liked: The room size was fantastic. The location was great, not too far to walk to all the attractions and Grand Central Station is close and subway is right there to travel to other attractions around the city.
Disliked: We did not have towels at all for the first 24 hours of our stay. We contacted the desk several times and they said they would be delivered immediately but they did not. We finally got them the next day.

Very good

Liked: Good location, very friendly staff and big room that is comfortable. But far too expensive for what it is

Great location close to grand...

Liked: The size and location were fantastic and the room was cleaned to a very high standard daily.
Disliked: Kettle in room without having to ask. Some crockery and utensils as there were non provided. When you have an apartment I wouldn’t expect to have nothing to eat off or with. I had to get plastic cutlery and paper plates.