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Overall Average Score:
Good (3.65 out of 5)
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Eileen Thu, 21 November 2024
Superb
Liked: Great spot and very friendly hosts.
Veneice Wed, 20 November 2024
Exceptional
Andre Wed, 20 November 2024
Passable
Liked: Room is very big for Manhatten.
Disliked: The first night the heating did not work with an outside temperatur of around 35 F and there was no other room available for the night. The next day I needed to complain twice to get a new room.
James Wed, 20 November 2024
Disappointing
Liked: Location
Disliked: Unclean, broken fixtures and lighting, lumpy bedding, unprofessional staff, lax security.
Melanie Wed, 20 November 2024
My staff there was more...
Liked: All friendly staff, location was great and the room itself was amazing.
Disliked: The shower nozzles were faulty.
Nicole Tue, 19 November 2024
Exceptional
Liked: Great location, rooms are huge for NYC
Disliked: Needs more towels in the room
Branimir Mon, 18 November 2024
Great place to stay.
Liked: Hotel is on great location. Staff was really helpfull.
Disliked: Lack of towels, shampoos and shower gels.
Mark Mon, 18 November 2024
Passable
Işın Sun, 17 November 2024
Pleasant
Liked: Location
Disliked: No A/C
Yessenia Fri, 15 November 2024
Our family will definitely be...
Liked: Loved the location only a couple blocks from Grand Central Station. Room was extremely spacious. Staff were friendly. We were able to access our room early which was amazing after a very long flight.
Disliked: Rooftop area is not open to the public. Only for those who book penthouse. We didn’t have hot water for the second night of our stay before we left for the airport. Other than that it was excellent!
