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Turtle Beach Resort eeee - +61-370-732-900
Turtle Beach Resort, 2346 Gold Coast Highway Mermaid Beach, Gold Coast -+61-370-732-900
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BOOK ONLINE OR CALL - +61-370-732-900
3.9
HOTEL RATING: 
GOOD
3.9 out of 5 (2197 Ratings)
3.6 miles from Gold Coast centre
BOOK ONLINE OR CALL - +61-370-732-900
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Hotel Description
Just 5 minutes' walk from the white sands of Mermaid Beach on Queensland's Gold Coast this tropical resort offers self-contained apartments with free WiFi flat-screen TVs and cooking facilities. Guests can enjoy 4 swimming pools and an on-site restaurant. Guests also enjoy free parking. The Turtle Beach Resort offers family-size apartments surrounded by lush gardens and swimming pools. Guests can soak up the sun in the lagoon pool try the pool slide or unwind in the spa pool. The Deck Restaurant and Bar offers a delicious selection of wood-fired pizzas salads and drinks. Take advantage of the sunshine with a round on the mini golf course. You can also visit the nearby theme parks The Star Casino Broadbeach Surfers Paradise and championship golf courses. Turtle Beach Resort has designed a holiday program especially for the kids with fun activities including video games party theme nights and movie screenings. Splash Zone Water Park is also on-site and includes water slides toddler slides a dumping bucket water cannons and a range of other water activities.

Check-in time: 15:00   Check-out time: 10:00
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
j
Free Parking
u
Swimming Pool
E
Fitness Center
B
Airport Shuttle
w
Non Smoking
x
Free Breakfast
A
Business Center
r
Pets Allowed
q
Accessible
Other Amenities
` Free Parking
` Swimming Pool
` Garden
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` Bar
` Coffee shop
` Children's playground
` BBQ facilities
` Heating
` Fax/photocopying
` Mini golf
` Snack bar
` Shared lounge/TV area
` Water park
` On-site parking
` kids club
` outdoor pool
` 24-hour security
` Family Rooms
` Free Wi-Fi
` Game Room
` Heated pool
` Picnic Area
` Restaurant(s)
` Sun Deck
` Non-Smoking Rooms Available
` Public transport tickets
` Wine/champagne
` Outdoor furniture
` Kids' pool
` Sun loungers or beach chairs
` Movie nights
` Key access
` Smoke alarms
` Fire extinguishers
` Guests can opt-out of daily cleaning service
` Staff follow all safety protocols as directed by local authorities
` Process in place to check health of guests
` First aid kit available
` Cashless payment available
` Linens, towels and laundry washed in accordance with local authority guidelines
` Hand sanitizer in guest accommodation and key areas
` All plates, cutlery, glasses and other tableware have been sanitized
` Access to health care professionals
` Grocery delivery
` Food delivery
` Electronic room key
` ATM or cash withdraw on site
` CCTV security in common areas
` Daily disinfection
` Fitness center
` Hot tub/Whirlpool
` Kid-friendly dinning
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Restaurant (special diets available)
` Spa/sauna
` Tennis court & equipment
` Tour services
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Takeout dining services available
` Airport shuttle (charges may apply)
` Indoor parking (charges may apply)
` Shuttle service (charges may apply)

Turtle Beach Resort Guest Reviews

Overall Average Score: 
Good (3.9 out of 5)

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5

Exceptional - 5.0 out of 5

Raimon Thu, 14 November 2024

Exceptional

Disliked: Limited choices for food on the deck, all else was great. Bit expensive for a one night stay.

4

Very Good - 4.0 out of 5

Jennifer Thu, 14 November 2024

Very good

Liked: We love all the activities, the pools and the slides. The food at the restaurant was delicious. Room was spacious and clean.
Disliked: The fact that for a family friendly resort, pushing a pram is quiet hard as there are just stairs everywhere. Even to get up to the restaurant, its all stairs and for a single parent that gets quite hard.

5

Exceptional - 5.0 out of 5

Lana Wed, 13 November 2024

Perfect family vacation

Liked: Very comfortable and super clean

0.5

Poor - 0.5 out of 5

Melissa Tue, 12 November 2024

Horrible traveled 12 hours and...

Liked: The staff at the deck were amazing
Disliked: Main look was shut and no one was told All theme parks were a let down and most rides shut I asked for a room without stairs as had 2 young kids was put on 3rd floor And went left a day early as was over was charged a cleaning fee for rubbish in room after was told it was okay to leave it there

4

Very Good - 4.0 out of 5

Laura Tue, 12 November 2024

Very good

Liked: Location. Over all resort was an amazing place to stay for a family.
Disliked: I was not notified that the main pool would be closed for 5 of the 8 days booked. Extremely disappointed.

2.5

Fair - 2.5 out of 5

Georgia Mon, 11 November 2024

Very basic

Liked: The pools were great for the kids. The deck was great for coffee and pizza.
Disliked: Our room was very very basic. There wasn't even a chopping board. No cushions on the couch, VERY basic amenities. For the price we paid, I would have expected to get at least separate shampoo and conditioner.. but it was a travel size 2in1. Pretty disappointed in the whole experience.

4.5

Wonderful - 4.5 out of 5

Stephanie Mon, 11 November 2024

Superb

2

Disappointing - 2.0 out of 5

Melissa Sun, 10 November 2024

Not worth the costs involved,...

Liked: Pools - the ones that weren’t closed for maintenance!
Disliked: - Not clean, booger on the bathroom wall, dummy & toy car under a cupboard, lolly & chip packets stuffed beside couch cushion, floor so dirty had to wash feet before getting in to bed (shortly after showering too), dirt in the grout in the bathroom.- Screen door latch was not aligned, had to pull the door towards you for the latch to line up.- Could easily hear footsteps upstairs.- Guests above us were SMOKING which was blowing in to our kitchen, therefore had to keep the door shut at all times, so poor airflow during very hot weather.- Ceiling fan light did not work in main bedroom.- Musty smell in bathrooms.- Dishwasher smelt.- Television had limited channels, quite outdated and slow.- Children in the pool at 8:30pm slapping pool noodles, which I phoned reception and they promptly sorted that out for all guests disrupted by the children. - Full garbage down in the car park, stank like rotting seafood, absolutely delightful on hot days. - Narrow stairs for guests passing each other, with handrail only on 1 side.- No lifts, and being advised of this AFTER booking and payment. - Pool perfectly suited to our toddler CLOSED FOR MAINTENANCE during our entire stay, which we were not notified of prior to booking and payment, had we known this we would not have booked this resort!If I could, I would demand a full refund, appalling.

4.5

Wonderful - 4.5 out of 5

Daniel Sun, 10 November 2024

Superb

4

Very Good - 4.0 out of 5

Oithatguy Sun, 10 November 2024

Very good

Liked: The pools
Disliked: The air-conditioning

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Turtle Beach Resort 2346 Gold Coast Highway Mermaid Beach, Gold Coast