Superb

Liked: Great location, pleasant room, comfortable, staff very helpful.
Disliked: Cannot think of anything negative....I would stay there again if coming to Lisbon.

This hotel made our birthday...

Liked: Everything about this hotel was great! The room was beautiful and the perfect size. The Bed is very comfortable and had plenty of pillows that are not too soft. The Shower was a good size and the shower water pressure was great! There were a few extras including free water, tea, and chocolates that provided a great initial impression. Room was very clean and fresh smelling. The Bar and bartenders were great and the piano player added a very romantic, smooth, and comforting vibe to the bar area this is something you don't want to miss.The staff's welcome was very warm, courteous and informational. Ricardo did an amazing job! He was professional and shared a personal touch of experience living in Lisbon, which for 1st time visitors of the city we greatly appreciated. He also did a great job suggesting one of the group tours offered by the hotel, which ended up being fantastic and really contributed to an amazing experience in Lisbon. I absolutely have to mention the initiative and attention to detail that Ricardo displayed by organizing a birthday gift for my wife. I go out of my way to ensure my wife has a heart felt birthday every year. This year Ricardo assisted me, without instruction. This added an element of surprise and truly displayed his A+ Customer Service. We unexpectedly walked into a birthday gift from the TURIM team and we couldn't say thank you enough. Staying at this hotel 100% made our birthday trip amazing. When we come back to Lisbon we don't plan to even think about another location, TURIM Lisboa will always be our #1 choice.
Disliked: I have nothing to complain about

Went twice in a week,...

Liked: Superb location, away from the chaos but close enough to walk to it in 30 mins or so. Extremely well connected to 3 different metro lines. First room we were given was a bit tight but they gladly changed it for us. Lovely staff and super clean in and out of the rooms.

Great location, near the Banksy...

Liked: The guest lounge featured a very talented piano player each evening of my stay. The staff were excellent and even gifted me a rose as I sat in the lounge to enjoy the music.

Great accommodation and attentive staff....

Liked: Very cozy hotel, also kind, friendly and helpful staff. The room had everything you need, a new beautiful bathroom. Thank you for the daily thorough cleaning, snow-white soft towels and very comfortable beds. The hotel is in a good location, opposite 2 supermarkets and a cafe with brunches. Special thanks to the reception for allowing early check-in - it’s very pleasing to see such attentive treatment of guests who have traveled for a long time. Next time in Lisbon - we will definitely stay at this hotel❤️

Beautiful hotel in a nice...

Liked: Lovely old building that has been smartly refurbished inside. Rooms felt luxurious and very clean and the staff were all very courteous. Metros all very near and both cheap and regular and not too crowded for a capital city.
Disliked: Gorgeous wood lined corridors but the lights were a bit dim! Really just a small thing. Our stay was delightful!

Exceptional

Liked: Excellent location, making both transit and walking easy. The hotel was exceptionally clean and pleasant. Breakfast offered good variety, though daily changes could be expanded. A solid and enjoyable stay.

Good

Disliked: Booking.com booked hotel always includes the tax, this is the first hotel ask we pay tax separately

Superb