Overpriced

Liked: Overpriced

We did love it but...

Liked: Old world charm , its history
Disliked: Restaurant food really let it down food we got did not match the menu, food was warm only as if as been precooked and left on the side.10% service charge on restaurant bill but did not mention it on the menu ( we could not find it anyway)

Very good

Liked: Plenty of space in the Mackenzie Suite, the main shower had no place to put toiletries whilst showering, the water didn't drain away well. The mirror in the main bathroom is too high. Felt it could do with a door in the bathroom. Food was good. No mirror in second room

Very happy

Liked: Loved it
Disliked: Food menu

Great stay! Would stay again

Liked: Charming stay in a castle. Lovely decor, bathrooms were very clean & bed comfortable
Disliked: Very poor water pressure in shower- it was practically a trickle. No elevator, which is not uncommon in Scotland

Ok

Liked: Location
Disliked: The place could have been cleaner.Our hand wash was covered in hair and something odd looking. I did take this to the receptionist.

We enjoyed Dingwall, especially with...

Liked: Nice location, good size rooms good staff breakfast was excellent, very quiet
Disliked: Pub dinner, was good but simple.

Major failings with Room but...

Liked: On the positive side, we had a nice dinner in the restaurant with friendly service. Similarly, the breakfast was good despite the coffee being virtually undrinkable (tepid with no taste).
Disliked: The room was sub-standard on several counts. On a cold day, the central heating radiator was barely warm to the touch, let alone hot enough. Similarly, the shower in the bathroom delivered luke warm water (and a miserable flow) making for an uncomfortable washing experience. These failings were mentioned to Reception on check-out, too late to rectify while no compensation was offered. Then, there's the bed: the room was described as being a "small double" (15 sq. metres) but the bed was far too small for normal-sized adults! Refurbishment of the room should be undertaken by Management ASAP!

Exceptional