When we arrived to the hotel at the Syracuse North location we were greeted with a staff member then leaving from her shift and she was fantastic as we were entering the hotel. This was the start of our 1st time stay at your hotel. When we were greeted at the front desk the personality of the two staff members was that of the one leaving for the day. They were very cheerful and interested in why we were in town and where we were from. The people skills of everyone that we met were fantastic. I liked that they asked me if I had a preference of what floor to stay on. We chose the third floor. When looking for our room there were a few cleaners we met along the way and they too were very personable. Our room was nice and clean and a hand written note was written for us welcoming us. Everything was clean and fresh and the hotel was quiet and convenient for our stay. Great work to all the powers that be, you have the right people working for you at Hampton Inn Syracuse North.

Liked: The hotel staff was very upbeat and great to talk with.
Disliked: Did not experience anything upsetting. Everything was very nice.

Very good

Very nice for one night.

Liked: Hotel was extremely clean, beds were comfortable and it was very quiet there. Check in was very easy and quick. The rooms are very basic, no frills. But we only stayed one night, which was fine for us. All we cared about was cleanliness. There's really no amenities to speak of other than free breakfast, which was OK.
Disliked: A little pricey for how basic the rooms are.

Bad

Superb

Liked: Room is comfortable and clean
Disliked: Low water pressure in the shower

That was great stay. Staff...

Liked: Clean no carpet, very clean air.
Disliked: Missing Microwave.

Exceptional

Liked: The room far exceeded our expectations. The bed was super comfortable. The breakfast was really good as well.

Exceptional

Liked: Staff are very friendly and nice. It’s clean and looks new
Disliked: None

Exceptional

Very good

Liked: It was child friendly:) and the shampoo and soap dispensers! The breakfast was fun
Disliked: The lobby had a bad smell