When we arrived to the hotel at the Syracuse North location we were greeted with a staff member then leaving from her shift and she was fantastic as we were entering the hotel. This was the start of our 1st time stay at your hotel. When we were greeted at the front desk the personality of the two staff members was that of the one leaving for the day. They were very cheerful and interested in why we were in town and where we were from. The people skills of everyone that we met were fantastic. I liked that they asked me if I had a preference of what floor to stay on. We chose the third floor. When looking for our room there were a few cleaners we met along the way and they too were very personable. Our room was nice and clean and a hand written note was written for us welcoming us. Everything was clean and fresh and the hotel was quiet and convenient for our stay. Great work to all the powers that be, you have the right people working for you at Hampton Inn Syracuse North.

Liked: The hotel staff was very upbeat and great to talk with.
Disliked: Did not experience anything upsetting. Everything was very nice.

Perfect stop for our travels.

Liked: Location
Disliked: Nothing

Exceptional

Liked: Front desk service was great, room was clean & neat. Lots of choices for breakfast. Late check out! Loved everything will be staying again.

Exceptional

Superb

Superb

Liked: Tru is always clean, comfortable and cheerful. Love the notes by the elevator on area eats and activities.
Disliked: The lobby coffee at 5:45am was cold.

Superb

Exceptional

Exceptional

Very good