When we arrived to the hotel at the Syracuse North location we were greeted with a staff member then leaving from her shift and she was fantastic as we were entering the hotel. This was the start of our 1st time stay at your hotel. When we were greeted at the front desk the personality of the two staff members was that of the one leaving for the day. They were very cheerful and interested in why we were in town and where we were from. The people skills of everyone that we met were fantastic. I liked that they asked me if I had a preference of what floor to stay on. We chose the third floor. When looking for our room there were a few cleaners we met along the way and they too were very personable. Our room was nice and clean and a hand written note was written for us welcoming us. Everything was clean and fresh and the hotel was quiet and convenient for our stay. Great work to all the powers that be, you have the right people working for you at Hampton Inn Syracuse North.

Liked: The hotel staff was very upbeat and great to talk with.
Disliked: Did not experience anything upsetting. Everything was very nice.

Exceptional

Exceptional

Very good

Very good

Very good

Superb

Exceptional

Liked: The breakfast had a great selection, well staffed and ample seating for guests. Loved the room. Clean, modern and had everything we needed.

Better clarification is needed on...

Liked: Breakfast was good. Bed was comfy
Disliked: When we booked online it didn't state that we needed to pay extra to leave our vehicle there while we traveled south for the week. The price for the room plus parking for the week was more than other hotels in the area that included parking.

Exceptional