When we arrived to the hotel at the Syracuse North location we were greeted with a staff member then leaving from her shift and she was fantastic as we were entering the hotel. This was the start of our 1st time stay at your hotel. When we were greeted at the front desk the personality of the two staff members was that of the one leaving for the day. They were very cheerful and interested in why we were in town and where we were from. The people skills of everyone that we met were fantastic. I liked that they asked me if I had a preference of what floor to stay on. We chose the third floor. When looking for our room there were a few cleaners we met along the way and they too were very personable. Our room was nice and clean and a hand written note was written for us welcoming us. Everything was clean and fresh and the hotel was quiet and convenient for our stay. Great work to all the powers that be, you have the right people working for you at Hampton Inn Syracuse North.

Liked: The hotel staff was very upbeat and great to talk with.
Disliked: Did not experience anything upsetting. Everything was very nice.

Good

Good

Exceptional

More than adequate.

Liked: Brooklyn was very helpful. She went above and beyond to try and help with a connectivity issue. She is a good asset and should be appreciated for her willingness to be helpful. And she had a smile on her face and a bon vivant attitude!
Disliked: Breakfast was a bit of a disappointment. Very plain and not very exciting. Would have liked more hot food options.

Nice stay

Liked: The breakfast had a great variety of items for all needs, whether healthy or with proteins. Also, the pancake machine was very neat and interesting.
Disliked: I asked for a minibar, considering the cost of the room and it was not granted. Also, it would have been convenient to have a microwave oven in our room.

Very good and welcoming staff.

Liked: The location was great. The work-out room was very good for a hotel this size. Very good breakfast.
Disliked: The bed was small but comfortable.

Pleasant

It was a clean and...

Liked: The breakfast and staff were great!
Disliked: The comforters on the bed were scratchy, but the beds themselves were comfy.

Superb