Tru by Hilton Stoughton WI

Liked: Great; clean facility; all personnel very friendly and helpful.
Disliked: None.

Exceptional

Short sentence

Liked: ✔️
Disliked: ✔️

Superb

Another wonderful stay!

Liked: This is the only place we choose to stay in the Stoughton area. We love the facilities and the staff!

Will not spend money here...

Liked: Nice location and quiet, even with the hotel booked with families. Newer hotel and very modern and clean for the most part.
Disliked: TV did not work for over 4 hours. the front desk said it was being worked on. After 4 hours, they told us that all other tvs were working and that I needed to reprogram tv. I unplugged it and then plugged it back in. It started working again. This morning the breakfast area was empty on most items: scrambled eggs gone, sausage ice cold, no yogurt or orange juice. No coffee creamer, asked for items and young guy seemed put off by having to do his job. Garbage over flowing. Now back to our room, my husband went to take a shower and after he got into the shower I noticed there were no bath towels, just hand towels and wash cloths. I went into the hallway and asked the young man doing housekeeping if we could get a couple towels he said he had none and that the hotel had no clean towels. I went back in the room, stripped the sheet of the bed and had him use that to dry off. After we left the room I looked at the housekeeping cart and there were 8 bath towels on it. Complained at the front desk and got the managers name and email. Very unhappy with everything except the front desk girl Friday and the gentleman at the desk Saturday morning. The rest of the staff need to learn customer service

Superb

Exceptional

Pleasant

Liked: Very clean, the staff is kind and always available to help
Disliked: N/A

Exceptional

Liked: This is my favorite hotel brand, breakfast and comfort activities and kindness