5 stars.

Liked: Breakfast.
Disliked: Nothing.

Exceptional

Liked: The lady at the front desk during check in was very respectful and helpful. It was my first ever time in St. Louis and attending a Blues game. I will definitely be back!

Bad

Disappointing

Liked: The location was wonderful, the bed was excellent!
Disliked: Well our TV didn't work, so they had to move us into another room. The next room , the shower didn't work very well, come to find out, it was a bad shower head. I just feel like that with paying that much a night, it could been better in my opinion.

Passable

Exceptional

Good

Superb

Good

Liked: Bed was too hard, sheet kept falling off the bed. Not to mention the cover was too thin! Didn’t get any towels after asking

Horrible !

Liked: When we got there, i asked about the parking, the front desk lady said dont park on the street because the homeless people will break into your car, se said the area was not safe, after check in, we were told the key machine was down and security was have to escort us, around 10 pm the toilet in our room broke, maintenace came up and adjusted the float, then the toilet flushed but the float stuck and the water ran all night, i asked for a refund the next morning and the general manager refused and told me to have a goid day, this place is horrible, the staff really tries, but the management sucks, totally not competent
Disliked: The general manager needs be replaced or terminated !!