Tru by Hilton St. Charles St. Louis MO, Saint Charles

Very good

Poor

Liked: cery clean and nice staff
Disliked: had to listen to a dog bark in the room next to us all morning

Superb

Great location when traveling with...

Liked: The lady that takes care of the breakfast buffet in the morning does a great job and is very sweet. I did not catch her name.

Great!

Liked: Very clean and safe. They also provide bottle water and breakfast was great.
Disliked: There is nothing to complain about.

Very good

Good

Liked: I've stayed at this hotel twice, the room was comfortable, quiet, and met my expectations. The location is also great, there are several restaurants and a convenience store within walking distance.
Disliked: The breakfast was not good, I am not a picky eater by any means, but the bagels were very dry, the eggs and sausage were watery.

Didn’t like modern decor. Would...

Liked: Staff very friendly
Disliked: No light at each side of the bed. Only one chair in room. Wife likes to reading in bed and can lights above bed had to be on for her.

Very good

I will never give Hilton...

Liked: Was disappointed overall with hotel and the breakfast; especially due to the price for 3 nights was over $500! Breakfast was not great. Same old microwaved eggs; nothing was very appetizing. Hotel lobby that served breakfast was FREEZING!
Disliked: First time at one of the "TRU Hillton" properties. They cheapened the whole brand with this new "TRU" Hilton. Very austere (meaning VERY basic) in the room and lobby. NOT the quality of Hilton's of the past. No desk, one tiny small chair, a counter about 12 inches wide along the TV wall. No closet, just hooks to hang clothes on. Not sure but there was a shelf about 2 feet off the floor and I think there was a microwave or refrigerator under it. But who in the world would try to use whatever it was be betting down on the floor! Shower in bath, again, only hooks to put a town on. OH, they had attached to wall in shower and by sink some kind of upside down cylinders that had a disgusting soap type stuff you had to squeeze to get any out of that large long cylinder. I am a small person and could hardly squeeze any of that stuff out. I was craving a BAR OF SOAP. AGAIN, the total price for a room for 2 people for 3 nights totaled over $500! That's !$166 a night. NO restaurant or bar, but some kind of Eat and Sip market there to buy snacks, popcorn and drinks; and a pool table in the lobby. They came up with this new business model to charge the same money or more per night and drastically reduced the QUALITY of their brand.