Tru by Hilton Smyrna Nashville TN Guest Reviews
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3.4 miles from Smyrna centre |
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Racretia Sat, 2 November 2024
Exceptional
Vitor Sun, 27 October 2024
Superb
Damian Thu, 24 October 2024
Superb
Daija Thu, 24 October 2024
Exceptional
Brittany Mon, 21 October 2024
Exceptional
Liked: Comfy comfy bed and pillows! Thats one thing I look for in. The place was very clean and I loved the soap dispensers they provide. It all smelled so good!
John Tue, 15 October 2024
Not up to par. Avoid.
Liked: Staff is excellent. Very nice and engaged. They are superb.
Disliked: The room is awful. Blinds didn’t work. Toilet seat was broken. Breakfast is passable.
Dennis Mon, 14 October 2024
Great time in Nashville.
Liked: location was convenient and staff was friendly and helpful.. lots of nice features for a longer stay. Was only there for one day but would be good for a longer stay.
Pamela Mon, 7 October 2024
Terrible!!!
Liked: It was well lit at night
Disliked: The staff was extremely rude!!!! I encountered 2 front desk personnel and they were awful!! The night desk clerk and the morning desk clerk!! The night desk clerk charged my credit card twice and told me that she couldn’t refund my card. I was told to follow up with someone in the office. They offer continental breakfast. I was leaving out early the next morning. I was gonna grab a pastry for the road and I was told that the breakfast wasn’t ready and not to take it. If breakfast wasn’t ready then why was it out. I am sure there are nice Hilton’s. This one isn’t it!! If you can find something better by all means take it!! I would not recommend this location unless orange is your color!!
Lian Mon, 7 October 2024
Superb
Yashika Fri, 4 October 2024
Just okay
Liked: The location and the breakfast options were good. The hotel itself was also pretty clean.
Disliked: The AC in my room didn't work, and I'm 8 months pregnant. Once we located a staff member and he came to the room, he tried to convince me that it was because I had the thermostat set too low even though it was still 75 degrees after 5 hours. Ultimately, I was given a box fan at my request, and managed for the night.