Tru by Hilton San Antonio Downtown Riverwalk Guest Reviews
Write a review
Write a review
Martinez Sun, 9 March 2025
Exceptional
Liked: David was very helpful because we stayed in room 414 and our TV didn't work and he was nice to move us to another room that TV worked.
Disliked: The only thing I didn't like was the parking. I felt that I had to get vale parking that cost me about close 50.00 and thought that was not a good option for us. That's the only thing that I did not like, inconvenient. David was awesome,great customer service!
Amber Mon, 3 March 2025
Wonderful. Wish location had parking...
Liked: Location and staff.
Disliked: No hotel parking
Vivianne Wed, 26 February 2025
My stay was lovely.
Liked: The breakfast was really nice, and the staff were really helpful and helped me get a early check in as my car broke down as soon as I got there and I had my 7 month old with me.
Silke Mon, 17 February 2025
Bad
Liked: I made a mistake while booking and contacted the hotel right away. We stayed one night, but never got the money back for the first booking that had the wrong date. I contacted them several times.
Disliked: Staff was incompetent and didn't comprehend what we needed. We travel a great deal and have stayed with the Hilton many times before.
Jose Thu, 6 February 2025
Great value! Comfortable! And clean!
Liked: Everything lol
Disliked: Nothing.
Angel Mon, 3 February 2025
Not a shabby place
Liked: The cleanliness and location from the riverwalk
Disliked: Parking is terrible
Keyarie Mon, 20 January 2025
Exceptional
Liked: It was comfortable, clean, plenty of space and the location was nice and not to far from the convention center and the price was really good. The people were amazing too
Disliked: Nothing
Claudia Sat, 18 January 2025
Disappointing
Liked: Roaches i
Areli Sun, 5 January 2025
Superb
Amber Sun, 29 December 2024
Exceptional