Superb

Exceptional

Liked: Everyone was very friendly and helpful

Good

Exceptional

Liked: The staff was really helpful

Will stay at this facility...

Liked: For anovernight it was very good for getting the room at a reduced rate through a 3rd party booking company.
Disliked: There was dirt on the floor of the elevator and it was there from the time we checked i to the time we checked out. Other than that it was basically clean but also pets were there so I had to work around them. I usually ask for a room that pets were not in and one is never able to tell, but some facilities have rooms just for non pet consumers, but again one can’t tell. I enjoy pets but I am alleric so I always try to avoid them.

Superb

Would definitely recommend this place

Liked: Very nice hotel. Excellent value.
Disliked: Made a mistake and charged my card for the room when I had already paid through booking.com. Took 2 calls to straighten out because the first young man I spoke with told me “that was how it was done, until booking.com paid them”?? Otherwise a 10

Wonderful, restful, peaceful.

Liked: Upon entering, staff was very friendly and helpful, room was so clean and smelled fresh. The bed and pillows were so comfortable I am going to inquire of what pillows those were, best sleep in years. Morning staff was helpful and friendly. I highly recommend this establishment. I normally stayed at the Double Tree next door but not again, Tru Hotel beat them by far with EVERYTHING. I am so so happy we stayed there. Keep up the good work Tru staff it does pay off, God Bless you all.

Very good