Tru By Hilton Pompano Beach Pier FL Guest Reviews
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2.2 miles from Pompano Beach centre |
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Courtney Wed, 9 April 2025
I didn't get what I...
Liked: I reserved a queen suite with ocean view on the 2nd or 3rd floor. I was given a pool view on the 4th floor. I did say something about it and they did nothing. Not accommodating in any way. Not really friendly either. Parking is inconvenient as well. Nothing is complementary except wifi and the breakfast is kinda shameful after paying $225/ night for a room that was not what I had reserved. I probably will not stay here again nor encourage anyone else to. For being a Hilton, this feels like a Super 8 or Best Western. How very disappointing when I wanted to give my elderly mother a nice night away with an ocean view. I've tried uploading the photos and it will not let me. There was also something gross spilled down the air conditioning unit that was never cleaned off prior to us being issued the room.
Mita Mon, 7 April 2025
Everything was great!
Liked: I like pretty much everything but there wasn’t any closets in our room, and I wasn’t informed before stay !
Ron Fri, 28 March 2025
Very good
Michael Tue, 25 March 2025
Need to step up the...
Liked: I loved the location and proximity to beach and Pier.
Disliked: The lack of no drawers or closets were not to my liking. The room service did not make our bed twice during a 3 night stay. The place was not run on the professional level I am accustomed to.
Christina Mon, 24 March 2025
I’ve been booking there for...
Liked: The pool was clean and warm
Disliked: The room was small and the bed was hard me and my husband woke up with backaches for $1000 I should of at least had a microwave
Emanuel Tue, 11 March 2025
Very pleasing and comfortable. I...
Liked: Breakfast was good, plenty of variety and good quality, especially the Lavazza coffee. I was especially pleased with the staff as a whole and Andasia and Stephanie in particular. They were extremely helpful, courteous and friendly. They are an asset to the property.
Disliked: The only thing I can mention was the lack of closet and drawer space.
Bernard Mon, 10 March 2025
Overall we would be likely...
Liked: Location
Disliked: Breakfast wasn’t good
David Thu, 27 February 2025
Nice location near the beach....
Liked: The location is excellent.
Disliked: Rooms are too small. The staff was inconsiderate of guests at times.
Giuseppe Thu, 27 February 2025
Too expensive for what offers
Liked: Position near the beach and restaurant/bars.
Disliked: Cleanest of the room, price for 3 stars hotel and type of room way to expensive.
Maryann Sun, 23 February 2025
Was told Tru Hilton is...
Liked: Breakfast was fine. Great location. Staff very friendly.
Disliked: I imagine Motel 6 has better room. No amenities. 1 waste basket. No dresser. No closet. No coffee maker. No microwave. Floors made our feet black. For 3 days we requested they be washed. Never happened. Beautiful rooftop bar only open from 5-10pm. Pool under 5’ deep. Parking $24/day across the street down the block.