Tru By Hilton Pigeon Forge Guest Reviews
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1.2 miles from Pigeon Forge centre |
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Valerie Tue, 31 December 2024
Will not stay here again.
Liked: Good location
Disliked: Mattress was very thin and uncomfortable. Bed frame wasn’t attached to floor and moved around. Staff was not very friendly, especially when we asked for extra towels or bath cloths. Housekeeping was only every two days so we always needed extra. Breakfast was not good in my opinion
Chelsie Mon, 30 December 2024
Exceptional
Liked: Great location, clean, good breakfast. Amazing ladies at the front desk!
Alexis Fri, 27 December 2024
Exceptional
Ashley Thu, 26 December 2024
Pleasant
Fernanda Thu, 26 December 2024
Excepcional place
Liked: The people who work there are very friendly. I was very well received by Fernando and the people who serve breakfast too. location is great, hotel is clean and new. Breakfast is very good.
Disliked: i like everything
Victoria Mon, 23 December 2024
Overall quite pleased.
Liked: Room was a little cramped. Had to ask for hand soap refill because it was empty when I arrived. But housekeeping responded immediately. Very pleasant staff. Breakfast was excellent!
Disliked: Room size
Chesney Mon, 23 December 2024
Perfect and relaxing
Liked: It was a perfect location. I liked that you could use your phone for most everything. The staff was friendly even though there wasn’t a major need to talk to them since I could check in and out online. They still made an effort to speak to me each time I entered and exited.
Disliked: Parking was small but not a huge issue.
Falyn Fri, 20 December 2024
Pleasant
C Wed, 18 December 2024
Very good
Melissa Sat, 14 December 2024
Perfect
Liked: My 4 year old nephew is mon-verbal and sometimes shy but your front desk staff had him coming out of his shell! I wish that I could remember their names but both night and day shift clerks were so patient and kind! They treated him with respect and spoke to him every time he went to the front desk to wave and smile. Thank you for all you did to make him feel special!
Disliked: The pool could be warmer