Tru By Hilton Naperville Chicago Guest Reviews
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3.3 miles from Naperville centre |
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Rob Mon, 31 March 2025
Another stay, another journey
Liked: Location
Disliked: Early check in told $50 fee, $25 hr before. Or along those lines. Stunned me.
Sarah Sun, 30 March 2025
Overall it was a good...
Liked: I liked the staff, breakfast, the pool and my room. The hotel is very updated and bright. Its gives good vibes.
Disliked: I really miss the old days of hotels cleaning every day no matter how many days you stay. I hated coming back to seeing garbage building up in my room. It takes away from the comfort level. The trash cans are so small so at least having house keeping check for garbage in rooms and replacing towels daily would help. It’s nice to know I can call and ask but it would be great if I didn’t even have to ask. I understand it may require more staffing but going to a hotel should feel like a vacation,to get away with no responsibilities. Unfortunately, you’re making it my responsibility to call and say I have garbage building up or having to bag all my garbage up and find a garbage in the lobby to bring it to.
Cynthia Thu, 27 March 2025
Very good
Ali Thu, 27 March 2025
Exceptional
Elizabeth Wed, 26 March 2025
Exceptional
Liked: Clean hotel , friendly staff
Disliked: Nothing
Sharrell Wed, 26 March 2025
Passable
Pthavong Tue, 25 March 2025
Very good
Darius Sun, 23 March 2025
Exceptional
Vamsi Sun, 23 March 2025
Exceptional
Christian Sat, 22 March 2025
Superb