Tru by Hilton Mason King's Island Guest Reviews
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2.4 miles from Mason centre |
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Heath Sun, 22 December 2024
Exceptional
Cassandra Tue, 17 December 2024
Exceptional
Bonnie Tue, 10 December 2024
Day was OK would not...
Liked: Location
Disliked: Smells like sewer at night comforter smell, dusty cold room was very cold not temperature wise just look wise
Noor Mon, 2 December 2024
Blissed
Liked: It’s very nice and clean
Disliked: Na
Joseph Tue, 26 November 2024
Superb
Jessica Tue, 19 November 2024
Good stay! Will stay again...
Liked: We really liked how easy the staff made it to get checked in and settled. We arrived close to midnight and they were waiting for us with all our details. The room was fine. Average size and needs. No microwave, but the lobby had one for ease of use when needed. There was a tiny fridge, just enough room for some water bottles and juice for the kids. The breakfast options were great! The pancake machine was fun, the kids loved watching them being made, and the topping options were vast. Everything tasted good and fresh and they kept it well stocked and clean. We didn't get a chance to use the pool but next time we will for sure because it looked fun! There were lots of ice machines and the one in the lobby area actually had a water bottle refill station, which was perfect since we brought our own bottles to fill. Highchairs and boosters were available to use during breakfast too, great since we were traveling with littles. There was a coffee bar with lots of fun options for coffee, tea, and cocoa. Loved that!
Disliked: The bathroom was clean, but the door didn't actually close or lock and the shower door was crooked, so it made the floor pretty wet. Small things but annoying when you have little kids. There was a really weird smell in the room and the bathroom smelled gross, but it felt clean, at least. We did wish there were options for non-dairy for breakfast. My kids have a lactose allergy and we didn't see anything except 2% milk. Not a huge deal, just not great for their tummies. Coffee was weak, but that's to be expected at most hotels honestly.
Sadykov Mon, 18 November 2024
Exceptional
Marcus Sun, 17 November 2024
Very good
Jon Tue, 5 November 2024
Good stay. I would stay...
Liked: Nice clean hotel in a good location.
Disliked: I would have rated higher if there were a bathtub.
Maaliyah Mon, 4 November 2024
The best of King Island...
Liked: I enjoyed everythin, no complaints. Staff provided expectational customer service and were always there if I needed them. The facilities and my room were very clean. Location is very safe and has lots of restaurants and activities in the area. I will definitely be staying again in the future.
Disliked: Only thing I did not care for, I had to go downstairs to use the microwave but staff explained to me it was due to eliminating the exposure of radiation. Totally understandable.