Tru by Hilton Manchester Downtown Guest Reviews
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0.6 miles from Manchester centre |
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Sarajka Fri, 22 November 2024
Exceptional
Dawn Thu, 14 November 2024
Good
Disliked: The shower in my room 416 did not work.
Mgms87 Mon, 11 November 2024
Convenient and comfortable
Liked: The hotel is centrally located and close to a number of good restaurants. The room was clean and comfortable, and included all the amenities one would expect of this type of short-stay hotel. Coffee seemed to be available throughout the day, which is a nice touch.
Disliked: Nothing significant. The store for snacks, etc. is expensive, and staff are nice but could be a little warmer. Breakfast is provided but might be a little fresher. That said I would still stay here again.
Roberta Mon, 11 November 2024
Its pretty good place
Liked: The infrastructure is so good, also the staff is very helpful and the hotel is pretty clean and organized.
Sten Sat, 9 November 2024
OK
Disliked: The TV was unhooked and the remote was missing. Called the front desk, waited for 90 minutes and had to call again for someone to actually come up, fix the TV and bring a remote.
Angharad Wed, 6 November 2024
Good Stay, would stay again...
Liked: Clean,friendly staff they couldn’t do enough for you. The bed was comfortable and slept well most nights. Body lotion in rooms was lovely amazing stuff.
Disliked: Lack of tea and coffee in room, having to go downstairs to make drinks became arduous. Lack of recycling facilities, at breakfast tried to reuse plate to be told get a new one. Bedding didn’t fit bed, so was constantly untucked, would have liked a blanket as air conditioning was Baltic at times. Noise from adjacent rooms above and next door was off putting.
Marci Tue, 5 November 2024
Superb
Liked: The staff was welcoming during our stay. The room was clean and comfortable. There was a wide variety for breakfast - I'd never seen a pancake machine before!
Melissa Tue, 5 November 2024
Bad
Liked: Nothing
Disliked: Their lack of customer service
Derek Mon, 4 November 2024
Very good
Jessanne Mon, 4 November 2024
Exceptional
Liked: Conveniently located to SNHU Arena and restaurants. Breakfast options were plentiful and very good.