Amazing staff and hotel. They were so accommodating to us and my dog. It's hard to find dog friendly hotels and we were there coincidentally the same weekend as a dog grooming convention so all the animals were treated like royalty, including my senior dog who wasn’t a part of the convention. It’s the little things that make being away from home easier and relaxing.

Liked: Everything was perfect! Pet friendly; complimentary coffee and breakfast; the friendliest staff and the comfiest bed. I can’t wait to come back!

Great experience. Breakfast was good.

Liked: It was clean, newer building, and near Hershey Park/Chocolate World (only a few blocks away).
Disliked: The soft water due to being handicapped and it making my feet feel slimy (which is not safe in the shower).

Exceptional

Great stay

Liked: Staff was very friendly and welcoming. The hotel was clean and comfortable. Very close to Hersheypark and all attractions.
Disliked: 1 elevator was down so sometimes it took a long time for it to come when pressed.

Exceptional

Liked: Outstanding customer service.

My kids and I had...

Liked: Everything! The beds were comfortable. The pool was nice. The staff was kind and attentive. The welcome was awesome! My name on the TV was so cool! David was very helpful. Food was good.
Disliked: Nothing really. We probably just needed another blanket. Next time I will ask. Everything was great!

Definitely a place for families...

Liked: Very friendly Staff and clean room. The hotel is bright and inviting.
Disliked: The 2nd elevator wasn't working. It's a five story hotel. So getting down to breakfast or out to work took extra time. It was an inconvenience. Also, the prices for snacks and drinks was really high. Like $8 for an eight ounce bag of twizzlers. No thanks.

Bad

Liked: Nothing
Disliked: I'm 19 so they didn't let me stay and they didn't refund my money so they took my money but wouldn't let me stay and said they would give me a refund but hasn't

Superb

We only stayed for a...

Liked: Proximity to Hershey World, cleanliness, the place looks spic n span new
Disliked: Our room was a little tight