Tru by Hilton Grantville PA Guest Reviews
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0.7 miles from Grantville centre |
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Gina Mon, 18 November 2024
Short drive from Hershey attractions,...
Liked: The rooms were spacious and clean
Disliked: Nothing
Stephanie Thu, 14 November 2024
Poor
Disliked: Our room was not cleaned or even given new towels or trash taken. We had kids with us and garbage was towering over, beds weren't made and used towels were all over without them taken or fresh ones brought out. Extremely limited vegan options for breakfast. The indoor pool was freezing and smelled like sewage as did the entire pool room.
Dave Sun, 10 November 2024
Good
Liked: Pretty much everything was comfortable and clean.
Disliked: 3rd floor room. Hot water took atleast 5 to 7 minutes to reach the shower.
Judith Wed, 6 November 2024
Pleasant
Liked: It’s a nice, modern hotel with all the comforts.
Disliked: I waited a week to write this review.Expecting to hear back from the manager of Tru, bij Hilton in Grantville PABecause everything was alright, till we stepped in bed. There a huge blood stain on the sheat. We calles right away the front desk. The lady was helpful, we got a new sheet, even a different room. But we were all settled and didn’t want to make it big problem. But we were wondering, is the rest of the bed actually clean.She was going to report it to the manager . We heard nothing so far. I even contacted the costumer service of the Hilton group. Spoke to three people. To this day, we still don’t have any response!We are not impressed . This is my first negative review ever!
Susan Tue, 5 November 2024
Terrific!!!
Liked: The breakfast was amazing!!! The dining area was very clean.
Disliked: There wasn’t a thing that we didn’t like!!!
Viviana Thu, 31 October 2024
Superb
Liked: Comfortable and very clean
Disliked: Staff at front desk not to friendly
Maurice Mon, 28 October 2024
Exceptional
Penny Mon, 28 October 2024
Very good
Ozlenen Mon, 28 October 2024
Good
Liked: Location is really nice, really good breakfast, nice rooms.
Disliked: Our bathroom shower was dirty. There were a whole bunch of kids the weekend we went and they were all running around the lobby and up and down the hallways all night yelling . It was terrible and the staff didn’t seem to care. Really didn’t enjoy our “relaxing” weekend
Julie Sat, 26 October 2024
Exceptional