Tru By Hilton Gaylord MI Guest Reviews
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0.8 miles from Gaylord centre |
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Diana Sat, 23 November 2024
Exceptional
Jeffrey Tue, 12 November 2024
Very convenient to everything that...
Christopher Fri, 8 November 2024
It’s fine
Liked: The location
Disliked: The breakfast was ok. The shower had the water pressure of a light rain. I could hear the people upstairs both nights opening and closing drawers, so it’s not extremely quiet
Fran Mon, 4 November 2024
Very good
Liked: Lovely room, comfortable bed, walk in shower, clean.
Disliked: The breakfast was cold (eggs & sausage) & the coffee was tasteless.
Brandi Mon, 4 November 2024
Nice and pleasant
Liked: The breakfast was absolutely great! They had a variety of options.
Disliked: I wasn't a fan of the salt water pool.
Timothy Sat, 2 November 2024
Extremely disappointed
Liked: Clean close to our destination
Disliked: Breakfast was a joke nothing in container.I am older and my wife & I struggle with stairs.Your elevator was broke you were aware of this and didn’t feel the need to let us know.It kept us from doing much because we struggled going up & down the stairs.No rooms on ground floor
Joe Wed, 30 October 2024
Exceptional
Kenneth Mon, 28 October 2024
Facilities sub par to what...
Liked: Breakfast was great. Staff friendly. And location exceptional.
Disliked: The bed was awful. Both mornings woke up stiff, and back hurting.The fan in the bathroom didn't work. Dual shower shower heads weren't an option, they both just were on causing poor shower pressure.The blackout blinds in my room 222 were broken. And when I informed the front desk of the damage I was given the option to move rooms. Instead I should have been told I was getting a different room. Not if I liked. Just that I was given a different room.
Donald Mon, 28 October 2024
Superb
Tina Tue, 22 October 2024
Exceptional
Liked: Dawn at the front desk was so inviting... I was greeted with a smile and a little gift bag. She was incredible. She texted and made sure everything was going well. She is a great addition to a wonderful hotel. I love Tru.
Disliked: I could have gotten a cheaper rate using other means... but I used this one because I have before.