Tru by Hilton Garland TX Guest Reviews
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4.5 miles from Garland centre |
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Yerena Fri, 3 January 2025
Exceptional
Nguyen Tue, 31 December 2024
Very good
Liked: Poor, coffee was cold, not enough items
Christine Mon, 30 December 2024
Nice stay after initial shock...
Liked: Breakfast was good. Eggs, sausage, pancakes, oatmeal. Smaller items. Eating area was nice.Very nice pool (unheated) and hot tub.The staff was great. Front desk, breakfast manager and housekeepers were all very pleasant and helpful.There is a pool table and a variety of board games to play in the eating/lounge area.
Disliked: Everyone should be aware of spartan accommodations. Room had no drawers, microwave, coffee pot, table & chairs, tub, paper or pen.Only furniture was the bed, a small table and a hard chair on wheels that had a swivel desk about the size of a medium pizza (like a high school classroom desk). To eat in the room, you pull the table from under the tv stand and sit on the bed. Ok for 1 person, inconvenient for 2. Soap and shampoo were not in little individual bottles. A squeeze tube was attached to the wall. Dispensing was difficult and awkward.The room was very overpriced. The room was barebones.
Steven Fri, 27 December 2024
Nice upgrades but needs to...
Liked: Location and coffee
Disliked: Water pressure to low for bath and faucet pressure to low for tooth brushing.
James Thu, 26 December 2024
Exceptional
Liked: We had came into town for family Christmas. Rented 2 rooms. Host put us side by side which worked great. Everyone friendly and breakfast a free hit.
Kylie Wed, 25 December 2024
Poor
Liked: Convenient location
Disliked: Can hear everything outside, even conversations. Can hear every step upstairs neighbors take and it’s LOUD. Dogs barking. Staff that walks in on you 3 hours before check out.
Randal Mon, 23 December 2024
Exceptional
Krishna Mon, 23 December 2024
Superb
Kristen Mon, 16 December 2024
Will not stay at hotel...
Liked: Location.
Disliked: The AC in our room was broke. No maintenance. Communication with from staff was not good. Feces stain on towel. When checking out told the new front staff the issues and got the response “I literally just got here”. Not impressed. We did receive a refund.
Daniel Fri, 13 December 2024
Pleasant
Liked: Comfortable beds, very clean.
Disliked: Strong mold smell in bathroom due to water leak behind wallpaper.