Tru By Hilton Florence I-95 Guest Reviews
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3.3 miles from Florence centre |
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Susan Sat, 15 February 2025
Exceptional
Liked: Very cleanGood breakfast
Jacki Sat, 15 February 2025
Exceptional hotel for reasonable rates.
Liked: Modern, clean, sleek. Very reasonable rates. Super easy to book.
Disliked: Nothing, really loved this hotel.
Vadym Fri, 14 February 2025
Ok
Liked: Breakfast is good, the room is beautiful. I think the price for accommodation is too high.
Disliked: Water from the shower flowed onto the floor,
Burgess Thu, 13 February 2025
Very good
Brenda Wed, 12 February 2025
The room and cleaning staff...
Liked: It was comfortable and design of the room was great. The cleaning staff were very friendly and helpful.
Disliked: Bottom of the outside of tub was dirty. Most likely from using dirty mop water on the floors. People mopping rooms were outside and the water in the buckets was very dirty. They were going into rooms with that dirty water. The two women at the front desk were not welcoming at all when I checked in. No greeting, just said” what’s your name, you need to pay the $20 incidental fee.” Then told me what time breakfast was served. That was it.
Geraldine Sun, 9 February 2025
Exceptional
Crystal Wed, 5 February 2025
Exceptional
Disliked: Didn’t like the fact they gave my room away when they knew I was coming and I called several times to make sure they didn’t give it away.
Doreen Tue, 4 February 2025
Great concepts in the TRU….small...
Liked: Convenient….felt safe.
Disliked: Nothing
Robinson Mon, 3 February 2025
It was hail!!!!!!!!!!!!!!
Liked: I didn’t like nothing about the property because it wasn’t clean sheets were dingy they were not white pillows look like they had been slept on
Disliked: I didn’t like anything so I really don’t have too much to say white sheets, dingy pillows like them and slept on. I got money taken out my account and hasn’t been put back yet. Then they couldn’t even see widow the customer service man that night when we checked in and didn’t even show that he even swiped in my car for $170 when I already paid on booking for $144 so I would never ever again stay there
J. Sun, 2 February 2025
Very good