Tru By Hilton Cleveland Midtown Guest Reviews
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2.7 miles from Cleveland centre |
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Tonya, Canal Fulton, visiting House of Blues Cleveland Tue, 30 August 2022
The hotel and staff were great! I would stay again. Aside from the dirty floor in our room everything else was wonderful. Next time I will bring slippers.
Liked: Everyone was friendly and kind. The hotel was newer and modern with great accommodation.
Disliked: Sadly the floors were not clean. The rooms do not have carpet, and they had not been swept or mopped. There were hair ties and bobby pins next to the bed as well as crumbs on the floor and the bottoms of our socks were black after walking around the room while getting ready for the day.
Ifeoma Fri, 22 November 2024
Very good
Christa Wed, 20 November 2024
It worked for our trip
Liked: It was clean and conveniently located
Disliked: The bedding! The sheets were poor fitting and the bedding was a terrible material! It was scratchy and outdated as well!
Aymee Wed, 20 November 2024
Exceptional
Tom Tue, 19 November 2024
excellent place Excellent place to...
Marylee Mon, 18 November 2024
Good
Arica Sun, 17 November 2024
Happy but slightly disappointed
Liked: Friendly staff. Great customer service. Nice & clean location. This was my second time staying at this location & I'll likely be back.
Disliked: The coffee was empty when I left at 8:30 am. The banana is grabbed for breakfast was rotten. As if it was stored in the refrigerator.The pillows were not comfortable.
Fadi Sat, 16 November 2024
Very good
Sandra Thu, 14 November 2024
We enjoyed and appreciated our...
Liked: The free breakfast was satisfying, a good general selection of warm and cold breakfast offerings. The whole place was very clean and we felt safe with the constant security presence.
Disliked: The gentleman at the desk when we arrived was not exactly "hospitality-minded." A warm and friendly greeting and smile were absent, though he took good care of us. This is a small criticism...otherwise, we were very satisfied.
Omer Wed, 13 November 2024
Very good
Pam Mon, 11 November 2024
Exceptional