Tru By Hilton Cleveland Midtown Guest Reviews
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2.7 miles from Cleveland centre |
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Tonya, Canal Fulton, visiting House of Blues Cleveland Tue, 30 August 2022
The hotel and staff were great! I would stay again. Aside from the dirty floor in our room everything else was wonderful. Next time I will bring slippers.
Liked: Everyone was friendly and kind. The hotel was newer and modern with great accommodation.
Disliked: Sadly the floors were not clean. The rooms do not have carpet, and they had not been swept or mopped. There were hair ties and bobby pins next to the bed as well as crumbs on the floor and the bottoms of our socks were black after walking around the room while getting ready for the day.
Michael Tue, 17 December 2024
What we were looking for
Liked: Close to hospital, free breakfast
Disliked: Front desk at evening was not very pleasant
Wess Tue, 17 December 2024
never again
Suzanne Tue, 17 December 2024
It was ok
Liked: The price of the room
Disliked: At check in time, the computer system crashed making for a long wait time. And the employees of the hotel feeling frustrated. The sheets and blanket on the bed were of poor quality and not comfortable. The breakfast food was not good.
Radell Sun, 15 December 2024
Exceptional
Kailey Sat, 14 December 2024
I’d really consider this a...
Liked: Free parking lot. Clean facilities & room.
Disliked: The bedframe in our room was missing a piece that rounds off the corner, crack my shin and knee on it at least 4 times before I shoved a towel over it as a guard. Mattresses are flimsy and not very comfortable.Hallways are OVERWELMED with air freshener.Terribly burnt coffee at breakfast.My card was also triple charged for the incidental hold, still waiting to make sure all 3 charges reverse.
Bhagwati Sat, 14 December 2024
Superb
Liked: I like the neatness of the hotel
Disliked: I didn’t like stafff
Michael Fri, 13 December 2024
Exceptional
Michael Fri, 13 December 2024
Exceptional
Michael Fri, 13 December 2024
Exceptional
Danielle Thu, 12 December 2024
Very poor
Disliked: It was very dirty.They messed upOur rooms and had to have 2 separate rooms I steadOf 2 beds