Tru By Hilton Cleveland Midtown Guest Reviews
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2.7 miles from Cleveland centre |
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Tonya, Canal Fulton, visiting House of Blues Cleveland Tue, 30 August 2022
The hotel and staff were great! I would stay again. Aside from the dirty floor in our room everything else was wonderful. Next time I will bring slippers.
Liked: Everyone was friendly and kind. The hotel was newer and modern with great accommodation.
Disliked: Sadly the floors were not clean. The rooms do not have carpet, and they had not been swept or mopped. There were hair ties and bobby pins next to the bed as well as crumbs on the floor and the bottoms of our socks were black after walking around the room while getting ready for the day.
Chappell Fri, 7 March 2025
Exceptional
Amani Thu, 6 March 2025
Good
Christine Wed, 5 March 2025
Superb
Liked: Location to Cleveland Clinic
D Mon, 3 March 2025
Exceptional
Liked: Friendly and comfy
Disliked: Snow wasn't shoveled on sidewalks (a Cleveland problem, not the hotel).
Lisa Mon, 3 March 2025
Very good
Liked: Good breakfast. A few rude younger clients at breakfast not with us. But rude to staff
Benjamin Sun, 2 March 2025
Exceptional
Liked: Great stay and location, friendly staff
Qiuxia Sat, 1 March 2025
Superb
Shae Fri, 28 February 2025
Pleasant
Jorge Tue, 25 February 2025
Very good
John Mon, 24 February 2025
Good value, clean and staffed...
Liked: 1- Remote check in and electronic key especially after 10 arrival2- This location although near Cleveland Clinic is in a challenging area. The parking lot had security vehicle all night— Great Idea and appreciate it3- A snack provided by the front desk was a nice touch.
Disliked: In a perfect world the HVAC unit would be quieter. Loud and in need of repair? NO. But not being used to a machine moving air and cycling on/off all night.Would prefer a quiet low speed fan that could be allowed to stay on. The lowest setting on the unit in room 230 was not really low when sleeping.