Tru by Hilton Chapel Hill Guest Reviews
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2.7 miles from Chapel Hill centre |
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Tom Sun, 30 March 2025
Exceptional
John Sat, 29 March 2025
Staff accommodated my request for...
Liked: Hot food looked like preheat microwave breakfast
Disliked: Traffic noise from the highway kept me from sleeping all night long. After requesting to change rooms to the opposite side of the highway I was able to get a good nights sleep.
Kevin Thu, 27 March 2025
Overall we had a great...
Liked: Breakfast was fine
Disliked: Not aware of having to purchase parking permit
John Tue, 25 March 2025
Very good
Sheron Mon, 24 March 2025
Very good
Amanda Mon, 24 March 2025
Exceptional
Liked: Excellent
James Tue, 18 March 2025
It worked ok for my...
Liked: Conveniently located. Clean. Comfortable.
Disliked: Sink tap in my room didn’t have much more that a trickle of water. I reported it but it was never looked at by maintenance staff.
Julius Fri, 14 March 2025
Good night for the occasion
Liked: Location
Disliked: Rooms was smaller than expected
Yan Thu, 13 March 2025
Great value for money
Liked: Excellent location with cozy rooms. NIce stuff. Sufficient parking lot。
Disliked: But not offer daily room cleaning service.
Charity Mon, 10 March 2025
Very disappointing. I have sent...
Liked: The location was great and most of the staff was nice.
Disliked: UPDATED 3/10/25 TO SAY the hotel handled this very professionally and were very generous. We will give them another try next time we are in Chapel Hill.I never complain but this was unacceptable. There was NO hot water either night/day. They stated due to capacity and everyone taking showers that was the reason for no hot water. Unacceptable. We had loud neighbors that the front desk said "we know exactly who that is and we will handle" and nothing was done. Said they would give me honor points and didn't. Said they would talk to the people and didn't. Breakfast was gross. Location was great, parking is easy and free and employees are nice.