Tru by Hilton Atlanta Northlake Parkway Guest Reviews
Write a review
Write a review
Kimberley Fri, 20 December 2024
Very good
Liked: Breakfast was satisfactory. Location was great. Not much noise from the road. Staff was friendly and extremely helpful. Rooms and other areas were CLEAN and well maintained. It was a joy to be in the lobby area. Each seating area had ample, easy access to usb outlets.
Disliked: Rooms were not sound proof.
D Thu, 19 December 2024
Good
Donna Mon, 16 December 2024
Pleasant
Liked: The place was clean. The bed was good. However you could hear everything like people stamping around and talking late into the night. The breakfast was not that good.
Erica Sat, 14 December 2024
Exceptional
Disliked: The rooms need brighter lighting
Carolyn Mon, 9 December 2024
Not again
Liked: Front desk workers were nice
Disliked: Bugs is room? No towels at all i the room
Sarene Tue, 3 December 2024
Great staff, room was too...
Liked: The staff was very friendly and professional. It was clean, which is what we wanted.
Disliked: Room was extremely smaller than expected. It felt like a college dorm room and not a hotel for the type of money we paid. The outside of the hotel was very messy looking. It could have been cleaned up so much better and it looked trashy.
Campbell Sun, 1 December 2024
Superb
Thanhlong Sat, 30 November 2024
Very poor
Disliked: booked and paid for a room with 2 queen beds, when I checked in, they said there were no more rooms and the manager said they would give me 2 rooms with 1 king bed and charged me for 1 room, and I chose to take 1 room, they reduced the price by half, which was 113.88 dollars. When I agreed and checked in to pay, they charged me the full amount of 227.92 dollars. I am not satisfied with the way the hotel staff and manager handled the situation and I promise I will never come back with my family and friends again.
Jorge Thu, 14 November 2024
Very good
Monique Thu, 7 November 2024
Very good