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AustraliaTru by Hilton Ashland VA Guest Reviews
Overall Average Score:
Very Good (4.2 out of 5)
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| 1.1 miles from Ashland centre |
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Valerie Sun, 17 November 2024
Would stay again.
Liked: Fairly new, contemporary decor, nice workspaces/lobby area, clean, comfortable beds, great staff.
Disliked: Although the place is very clean, housekeeping works hard, BUT they completely ignore the do not disturb signs. I had housekeeping walk into my room twice without knocking and then one time with the short knock and then just entering without announcing themselves.
Joseph Mon, 21 October 2024
Very good
Daniel Tue, 15 October 2024
Very good
Linda Fri, 11 October 2024
Superb
Dennis Fri, 11 October 2024
Exceptional
Charles Fri, 11 October 2024
Superb
Liked: Close to the highway and clean.
Disliked: Very noisy trucks starting outside all night long.
Jacqueline Mon, 7 October 2024
Great staff very clean -...
Liked: Steven the front desk clerk was so nice - he helped us check in and made it very easy! And also the soap smells incredible !
Dennis Sat, 5 October 2024
Superb
Henry Fri, 4 October 2024
Superb
Jose Tue, 1 October 2024
Nasty front desk
Liked: The room was clean.
Disliked: The lady at the front desk was rude and very unprofessional. She didn't greet us at all, and she was to busy on her laptop. After driving for 10 hours, you expect at least a hello or a welcome. This happened September 25th at night,she said her name was Asia. I don't know if it is true or not.I only spent one night here I was planning to stay longer but with her attitude I had to look for another hotel.She made us feel very uncomfortable like we were begging her for something. You guys really need to get rid of your front desk person and have someone with better attitude.
