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Tru By Hilton Albany Crossgates Mall NY eee - (888) 406-7656
Tru By Hilton Albany Crossgates Mall NY, 1651 Western Avenue, Albany, NY -(888) 406-7656
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4.1
HOTEL RATING: 
VERY GOOD
4.1 out of 5 (844 Ratings)
5.4 miles from Albany centre
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Hotel Description
Located in Albany, Tru by Hilton Albany Crossgates Mall features a fitness center, shared lounge, bar, and free WiFi throughout the property. The property is around 2.5 miles from Capitol Building, 2.7 miles from University of Albany SUNY and 5 miles from New York State Capitol. The hotel provides an indoor pool and a 24-hour front desk. Guest rooms in the hotel are equipped with a TV with cable channels. All guest rooms at Tru by Hilton Albany Crossgates Mall feature air conditioning and a desk. Buffet and American breakfast options are available at the accommodation. Corning Tower is 5.7 miles from Tru by Hilton Albany Crossgates Mall, while The Egg Center for the Performing Arts is 6 miles away. Albany International Airport is 5 miles from the property.

Check-in time: 15:00   Check-out time: 12:00
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7
1 room
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2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
j
Free Parking
u
Swimming Pool
E
Fitness Center
A
Business Center
B
Airport Shuttle
w
Non Smoking
r
Pets Allowed
q
Accessible
Other Amenities
` Free Breakfast
` Free Parking
` Meeting/Banquet Facilities
` Room Service
` Safety Deposit Box
` Bar
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` BBQ facilities
` Wheelchair accessible
` On-site parking
` indoor pool
` vending machine
` telephone
` kitchenware
` blackout curtains
` 24-hour security
` Designated Smoking Area
` Fireplace
` Free Wi-Fi
` Game Room
` Daily Housekeeping
` English
` Convenience Store
` Non-Smoking Rooms Available
` Smoke alarms
` Fire extinguishers
` Staff follow all safety protocols as directed by local authorities
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Sterilizing equipment
` Staff trained in safety protocol
` Temperature check for guests and staff
` Free face masks
` Contactless check-in/out
` balcony/terrace
` Body thermometer available
` CCTV security in common areas
` Daily disinfection
` Facilities for disabled guests available
` Fitness center
` Ironing amenities
` Laundry services
` Luggage storage & lockers
` Non-smoking property
` Safety chain and/or latch on doors available
` Separate shower/bathtub
` TV & Movies/Shows
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Individually-wrapped food options
` Air conditioning in public area
` Heating in public area
` Desk/workspace available
` Allergy-free rooms available
` Cleaning products available
` Pets allowed (charges may apply)
` Shuttle service (charges may apply)
` Xerox/fax in business center
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Tru By Hilton Albany Crossgates Mall NY Guest Reviews

Overall Average Score: 
Very Good (4.1 out of 5)

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3

Pleasant - 3.0 out of 5

Marianne Tue, 11 March 2025

Pleasant

5

Exceptional - 5.0 out of 5

Robert Tue, 11 March 2025

Exceptional

4

Very Good - 4.0 out of 5

Marie Sun, 2 March 2025

Tru Hilton, by Crossgates Mall

Liked: Location, friendly staff.
Disliked: Cold breakfast food

4.5

Wonderful - 4.5 out of 5

Joseph Fri, 21 February 2025

Convenient, clean and affordable.

Liked: Location was convenient traveling from Thruway and having mall right next door with lots of entertainment and food options. Breakfast was convenient and easy. Staff was great.
Disliked: Whoever was staying in the room above me sounded like they were herding buffalo. Luckily I have a very loud noisemaker but they still managed to startle me awake at around 3 am. Not sure if this is common here but was the only negative and really not a bug deal as my kids slept soundly and I got a good nights rest as well.

4

Very Good - 4.0 out of 5

Alberto Mon, 17 February 2025

Very good

Liked: Nice place to stay
Disliked: No closet to put the close

5

Exceptional - 5.0 out of 5

Edward Thu, 13 February 2025

Exceptional

5

Exceptional - 5.0 out of 5

Nolan Wed, 5 February 2025

Exceptional

4.5

Wonderful - 4.5 out of 5

Maria Sat, 1 February 2025

Superb

1

Poor - 1.0 out of 5

Paul Thu, 30 January 2025

I left a day early,...

Liked: I appreciate your understanding. Unfortunately, I didn't have the opportunity to revise the location, but I did note that it was right next to the shopping mall.
Disliked: Parking

3.5

Good - 3.5 out of 5

Michel-andré Tue, 28 January 2025

Good

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Tru By Hilton Albany Crossgates Mall NY 1651 Western Avenue, Albany, NY
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