Overall wonderful experience

Liked: Room was clean and well maintained. Everything was restocked and kept up. Collin the guy that checked us in was Awsome and deserves a raise very friendly and very willing to help us with anything we needed.
Disliked: Shower floor was very slippery. And the staff wasn’t all that friendly that checked us out. Also adresss that was given in email was not the correct adress and dropped us out in the middle of no where

comfortable and a great vibe

Overall very nice facility.

Liked: Very kid friendly.
Disliked: There was a worker that kept following us around and picking up after us even when we weren’t done. For example we took out some games to play and set them on a table and then played with the foozeball table. He immediately went over and put the games back. When we got food delivered and were trying to eat he kept coming over and taking our empty bags and pizza boxes before we had a chance to reuse them. He also told my kids that they could only have one hot chocolate and to stop wasting it. They had two each and drank the entire cups.

It was a great experience...

Liked: I have stayed here twice and I just love every single detail.
Disliked: Nothing

Exceptional

Very good

Liked: I stay here roughly 5 times a year, because it’s so close to the airport, and our flights always leave first thing in the morning, and come back around midnight. And then once a year for a family get together in Albany. It’s always clean, somebody’s always at the front desk, and they have hot coffee 24/7!
Disliked: We always depend on leaving our vehicle at the hotel while we’re on vacation, and catching the shuttle to the airport. It’s a million times easier this way, since our flight always leaves at 6am, and comes back to Albany at midnight. This last time, they told us they didn’t have room for our vehicle, and really added a lot of unnecessary stress to our vacation. Also, the last few times I’ve stayed, they didn’t have the French vanilla creamer that I like, nor did they have any flavored creamer. I’m a big coffee drinker, so it’s almost a make or break for me!

Poor

Disliked: The walls were paper thin, door slamming late. Could hear people’s conversations clearly. Hall and rooms smelled very very strong of marijuana. Bed was super uncomfortable.

Exceptional

Exceptional

Disliked: My door room not close