Troy Inn & Suites Guest Reviews
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Write a review
Michael, Otsego, visiting Pine Knob Music Theatre Sun, 18 September 2022
Saw a different side of Detroit on this trip. Being from the West side of Michigan I have not been impressed with the Detroit area in the past. I guess I was just on the wrong side of the tracks on prior visits.
Liked: Clean and friendly. Atmosphere.
Disliked: None come to mind.
Brian Sat, 29 March 2025
Decent
Liked: Cleanliness
Disliked: No continual breakfast
Amirhossein Tue, 25 March 2025
Very good
Liked: We arrived at midnight, and the receptionist was incredibly welcoming and helpful. Despite the late hour, she made us feel comfortable and at ease, handling everything like a true professional.
Sawyer Tue, 18 March 2025
Superb
Toi Mon, 17 March 2025
Poor
Tanya Sun, 16 March 2025
Very good
Liked: People were great.
Disliked: Place is under construction so there is no breakfast which booking.com needs to update and let people be aware that there is no breakfast or pool and is under construction. Don't blame the hotel for this. I blame booking.com. I think I will book through a different site from now on
Ronald Mon, 10 March 2025
Good
Liked: Staff and clean
Disliked: No breakfast remodeling no laundry no pool to much stuff out of order.
David Sun, 9 March 2025
Disaster
Liked: Location did not have our reservation booking charged my card as agreed we are disputing charge had to get room with my friends card to get room property was under a TOATL rebuild no breakfast no pool upon arrival front desk was rude and informed us that we should never use 3rd party to book always call direct and to tell booking that we stayed elsewhere and lie to booking that and made us use my friends credit card so I could get refund from booking extremely unethical on their part please refund my deposit I love using booking please contact property about this thank you Dave Vorhes
Disliked: Nothing construction total rebuilding process underway dusty noisy fire alarm went off multiple times stay was a total disaster
Ravineala Sun, 9 March 2025
Very good
Chocolate Tue, 4 March 2025
Good
Kathy Mon, 3 March 2025
Troy Inn Future Even Indigo
Liked: The best part was the welcome I received entering the hotel lobby, as I was walking up to the front desk the sweetest 'check in' lady, immediately greeted me, so personable & kind!I started by saying our beagle girl was traveling with us, an ESA dog & without hesitation this young lady stated they could never turn us down & our dog was as welcome as we were!!!(my husband was arriving later)...Just a fantastic arrival after a long drive!
Disliked: Only that their pool/hot tub wasn't in service due to them being under renovation.The front desk lady (so wish I got her name) was so enthusiastic about their new hotel upgrade & shared with me we should absolutely return when it's ready summer '25!Just the construction debris/liter was pretty bad outside while walking my beagle girl.