Clean room, pleasant and knowledgeable...

Liked: The room was very clean and I liked the layout, and thought the bathroom sink was cool. The bedding was clean and fresh.Shout out to the gooood coffee that was available in the lobby. I'm usually not too impressed with hotel coffee, but this was actually good coffee!

Bad

Disliked: Everything

Passable

Exceptional

Pleasant

Bad

Bad

Liked: There was black mold in the bathroom. When I went back down to tell them they got mad at me and tried saying they weren't going to refund my money because they had to reclean. We will not be going back and will not be referring them to friends.

Fire them get knew staff

Liked: Staff was horrible couldn’t get my room cleaned cause I was a stay over seen a roach morning manager black lady say she will take care of it once I leave she is very rude also housekeeper and laundry that whole staff need to be fired couldn’t use broom or vacuum to clean my room or cleaning supplies didn’t want t ok give me gar bags like what kind of hotel is this never been treated so bad at a hotel and u always stay here when time is needed like it the week I stay was a bad experience very rude staff all black peoples u don’t know there names manager and laundry

Fire the morning staff they...

Liked: Say manager was very very rude also housekeeper was rude acting slow like she didn’t understand English ask her a question look at me with k ok answer laundry rude as hell staff is horrible