Disappointing

Liked: The heat worked fine.
Disliked: I arrived about 4:30PM, needing to take a shower and get ready to meet someone for dinner. Unfortunately, there was no hot water. About an hour later it was slightly above room temperature and I was able to wash up. The next morning it was barely any warmer. There was a multi plug outlet on the desk that was broken with visible bare wires. No outlets near the desk to plug in my computer or phone charger. The floor lamp in the corner was not plugged in and no outlet for it. The pillows were almost non existent, very flat and worn out.

Passable

Liked: Comfy pillows and beds
Disliked: Loud environment. Not very appealing appearance wise.

Superb staff, great location

Liked: Extremely kind and thoughtful staff. Safe neighborhood and grounds.Great and convenient location!!!!Definitely recommend!!!

Exceptional

Very good

Liked: The night staff chanda was amazing.

Very good

Liked: They're very nice and worked with me for once because booking.com didn't have their stuff together and didn't have it to their computer in time

Disappointing

Absolutely disgusting and horrible customer...

Liked: Roaches. Cigarette holes on the “clean” blankets. Don’t stay here if you don’t wanna get shot
Disliked: Bugs.

Bad

Liked: Nothing.
Disliked: Honestly, the room was nasty, there were dead bugs. I needed new sheets the ones on the bed had blood on them. TV didn't work at all. It was a really bad experience