TownePlace Suites by Marriott Toronto Oakville, Oakville

Liked: Staff were all great.

Overall, an excellent hotel and...

Liked: The room was excellent; very spacious and comfortable with a large tv, a good couch and foot stool and a full kitchen. Loved the walk in shower instead of tub. The pool was lovely and warm. The lobby had really good seating.
Disliked: The breakfast was very basic and not as good as similar hotels at a similar price. It had limited choice and it ended at 9 am which is rather early if you are on holiday.

Exceptional

Unfathomable and excusable and absolutely...

Liked: I stayed here before this visit the pool is decent the gym is pretty nice does the job. BREAKFAST STAFF not all staff they are sweet and the breakfast it’s self is average but good.
Disliked: This facility has a SERIOUS BUG INVESTIGATION in the rooms of ladybugs and large black flies. As well large and I mean LARGE BEATLES OR SMALL ROACHES. I arrived and opened the window curtains in the living room and the bedroom as I was in a suite. I was welcomed by large amount of black flies that I killed in total was about a 7 to 8 within both rooms. I did not want to kill ladybugs as I know. They are good luck. There was a couple already dead ladybugs just sitting on the windowsills. I informed the manager of this problem asked if I wanted to switch rooms however was having a problem in the facility currently and the other room would have the same issue.HE GAVE ME A BOTTLE OF BUG SPRAY!! Told me there were no cleaning staff on shift, even though this was in the middle of the day.The following day as I was there for two days it had gotten out of hand. There were ladybugs, crawling on the walls on the curtains, a massive fetal all of the floor out of the AC unit. I freaked out and sprayed the bug spray. It did not kill the bug and hatch a panic with a pot I suffer from anxiety and get serious panic attacks That have led to mild heart attack before I have everything videotaped and recorded the manager on that shift sent cleaning stuff up completely dismissed. The fact I was having a serious panic attack. Almost gave me the attitude of his doing me a favor, but addressing the situation to begin with, cleaning stuff when I arrived back to the room to see a few ladybugs that were clearly still crawling on the wall when I pointed out to them day Toby oh, you have a good night maybe you should’ve helped us left and came back the cleaning lady I used that pot to kill the bug put the pot unwashed with the bug splattered as it was such a big bug guts still on the bottom of the pot back on my kitchen counter now putting bug guts on the kitchen counter where I was supposed to prepare food did not wash it.

Clean, friendly staff, great value.

Liked: Everything right from the minute you check in to checking out. Smooth, very clean, comfortable bed and pillows. Hot breakfast, very friendly staff. 10/10 from us, already planning our next trip and will be staying here.
Disliked: N/A

Exceptional

Superb

Definitely worth staying!

Liked: Great check-in and check-out. Attentive staff. Room: comfortable bed, new pillows. Swimming pool with outside patio, very nice.
Disliked: Breakfast ends early at 9.00