TownePlace Suites by Marriott Thunder Bay Guest Reviews
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Rosemary Fri, 23 August 2024
Superb
Kaushik Sat, 17 August 2024
Expensive hotel with some issues...
Liked: Friendly, welcoming staff. They asked feedback on check-out, which shows they care and listen. Breakfast was good overall and had many options. Very comfortable beds and the room had a kitchen with all appliances and cutlery sets you'd need. Location is good to reach the tourist locations.
Disliked: While the room was comfortable and spacious, the power outlets weren't all working and the AC wasn't efficient, possibly an old system.While we liked the breakfast options, there should be more counters as it got crowded and had to wait for each item. What we really disliked was the fruits served; they were not fresh. On our last day, pointed out to the kitchen staff that some of the apples were rotten but, unfortunately, that's all they had! Not sure how that wasn't found during quality check before serving to guests.I also wasn't sure why there was no restriction on smoking right before the entrance, which was clearly designated as no-smoking zone. The hotel doesn't have it's own parking but we're lucky to get a spot at the public parking near the hotel.
Paul Mon, 12 August 2024
Superb
Manav Mon, 8 July 2024
Exceptional
Dennis Mon, 5 February 2024
Good
Wesley Mon, 22 January 2024
Superb
Olive Mon, 15 January 2024
Very good
Miller Sun, 15 October 2023
Perfect
Miller Sun, 15 October 2023
Exceptional
Robert Wed, 11 October 2023
Liked: I liked the room layout.
Disliked: I can't believe that they charge an extra $50 for a pet fee. Most hotels charge $20-$25. It appeared that no one had vacuumed the floor. Chocolate can be a deadly food for most dogs. Luckily, we picked up a milk dud before our dog swallowed it.