Good

Not good.

Disliked: Horrible smell all night long. Couldn't figure out what it was or where it was coming from. I think maybe someone was cooking some kind of food and possibly letting it burn in another room. Also the light under the microwave was on all night and we couldn't figure out how to turn it off which also kept us awake. We found out how to turn it off the next morning but that was after the fact. It was a miserable night.

It was ok

Liked: Location was great. I booked a two bed room suite for 5 people and there was two blankets no towels no sheets on sofa bed. I probably wouldn’t stay there again.
Disliked: The room could have been prepared better. If there was 6 people coming to stay I think it should of been ready for the amount of people.

Exceptional

Very good

Superb

Liked: Hotel manager Rateb Tahan was able to correct a problem caused by Booking .com (Reversed my 1st and Last name, front desk staff could not locate my reservation)
Disliked: Booking.com messed up my reservation (reverse first and last name)

Exceptional

Exceptional stay.

Liked: The front desk clerk Christina is amazing. All the staff was accommodating. The breakfast was top notch and definitely delicious. The beds were super comfy and the pillows were a mix of firm and soft but felt supprted regardless. The hotel is nice on the inside and out. Very lovely look to it all. And the views out the windows aren't that ball despite being close to the 101 freeway.
Disliked: I can't think of anything that I didn't like.

Exceptional

Liked: everything was fine, clean, quiet, just as advertised.
Disliked: It was weird to me as a European that they charge you in advance for stuff and after if that stuff did not happen, they give you back your money. still waiting for my money back. I guess that is some American thing, they do that everywhere, not just this place.