TownePlace Suites by Marriott Suffolk Chesapeake, Suffolk

TownePlace Suites by Marriott Suffolk Chesapeake Guest Reviews

Overall Average Score:

Good (3.9 out of 5)

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A little home away from...

Liked: The ease of access and close location to surgical facility
Disliked: Nothing!

Exceptional

Amazing stay. All the personell...

Liked: I appreciated the position, close to the intersection of motorways and so easy to reach any place.

Superb

Liked: Available to my intended location.
Disliked: The new rules room service is not included on 2 night stay.

Very nice

Liked: Breakfast was good. I think some of the burners were broken or off. So themeat was slightly warm.
Disliked: Access

Very good

Thought bed was in separate...

Liked: Location was ideal. Easy access to 664.
Disliked: Requested ground floor room in advance due to disability. However Received 3rd floor room.

Our stay for the most...

Liked: The staff was amazing very polite and always smiling always greeted you whether you were coming or going and always asked if there was anything we needed .I would stay here again the room was clean and comfortable ...We had our furbaby and the staff welcomed him and my husband loves the lemon water you offer .
Disliked: The breakfast although it was nice was very cold the hot breakfast was not hot at all a minute or two in the microwave did the trick and the milk and choc. milk was sour unfortunately whom ever is InCharge of this area need to pay a bit more attention

It was okay.

Disliked: Room wasn't too clean and showed wear.

Really bad breakfast, problems with...

Liked: The room was nice and enough space. Staff was ok, helpful.
Disliked: I didn't like the breakfast. That is not a breakfast, at least not for a 3 star hotel. Paper trays and plastic cutlery are just no go for a hotel, for this price in hotel. One word, breakfast AWFUL. There is no proper kitchen, all food was instant and heated up, artificial. We ad a problem with payment with my bank card, Hotel charged some fees that was not supposed to be charged (on Booking there was all included in price), later there were some strange transactions from my account as Hotel charges. I complained to the manager of the Hotel but they gave me some code number so I had to deal that issue with my bank. They issued me a receipt with the price as booked on Booking, but even today I have on my bank account 2 extra transactions that shouldn't be there, it is still not resolved until writing this. Be careful when using cards with this hotel, strange transactions might show up on your account.