TownePlace Suites by Marriott San Antonio Northwest Guest Reviews
Write a review
9.9 miles from San Antonio centre |
Write a review
Charles Mon, 17 March 2025
Very good
Liked: Beds were comfortable, very friendly staff, kids enjoyed the pool
Disliked: Not being cleaned enough around the couch and dirty vent in the restroom.
Manuel Mon, 17 March 2025
Disappointing
Hunter Sun, 9 March 2025
Very good
Lohiya Sun, 23 February 2025
Excellent
Liked: It was great experience
Disliked: None
Yuronnika Sat, 22 February 2025
Very unpleasant and I will...
Liked: I didn’t like anything and the new manager is not attentive to the customers.
Disliked: Everything. My sheets were filthy and with dried up boogers on them. The bathroom was dirty and all the construction before 9am when sleeping was out right horrible.
Seresa Mon, 17 February 2025
Superb
Liked: Room was nice. All of the staff that we met were very friendly and nice.
Whitney Tue, 28 January 2025
Bad
Disliked: The room was dirty, and the ceiling was stained with mold. The cabinets weren't even attached. The bathroom was disgusting, hair dirty toilet I could go on and on.
Mujtaba Sun, 12 January 2025
Disappointing
Watkins Sun, 5 January 2025
Adequate for the price, comfortable.
Liked: The location was chosen for its proximity to the medical facility we were there for. Easy to reach and easy to access.
Disliked: I have stayed in Marriot facilities MANY times in my 20 years with NYS Department of State and understand some inns are older. Aging door lock systems hiccup, bathroom exhaust fan bearings wear out and in room (kitchen) equipment tires. No unexpected surprises here and I left info with the desk on the way out.
Rosalinda Fri, 3 January 2025
Other than the problem mentioned...
Liked: Breakfast was ok. Location was just right to fit my needs.
Disliked: Second night on the first floor we used the back east door and noticed that it was not locked. We told the receptionist at about 8:00. We went out the same way at about 9:30 and it was still opened. The next morning as we left the door was NOT locked. I told the morning receptionist that I was bothered that the problem was not resolved being that we were close to that entrance and any stranger with bad intentions could have easily come in.