TownePlace Suites by Marriott San Antonio Downtown Riverwalk Guest Reviews
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John Tue, 14 January 2025
Very disappointing! I will not...
Liked: The front desk personnel were quite pleasant. They perfromed their jobs with spped and acuracy. The hotel was faitly quiet, except for the dumpster trucks which were operating at 4:30 a.m.
Disliked: The valet parking attendant made dropping off my vehicle much more complicated that it needed to be.The housekeeper who knocked on my door at 11:40 a.m. (checkout is 12:00) and then could not communictae what she wanted because she doesn't speak English. Apparently she wanted to know when I was leaving! Not cool.
Keith Mon, 13 January 2025
Honeymooners
Liked: Courteous staff. Good breakfast.
Disliked: Only parking was valet at $40 a night. Shouldnt have to pay for parking if you paid for a room at hotel. RIPOFF. This the reason i wont return.
Anil Mon, 13 January 2025
Location, clean facility, nice room...
Liked: Location, clean facility, nice room with kitchen, best staff what else one want.
Disliked: Nothing
Virginie Sun, 12 January 2025
Disappointing. I regretted my choice.
Liked: Great location: very close from The Alamo and the Riverwalk
Disliked: Parking: contrary to what is stated the property does not have parking. They have valet service, but the valet simply park the car in a public parking without shelter.I asked that the sofa bed be prepared. It had not been. I was given linen to make the sofa bed myself and when we pulled the cushions, the mattress was absolutely disgusting (we have pictures).
Engelman Thu, 9 January 2025
Exceptional
Diana Mon, 6 January 2025
Superb
Jessica Mon, 6 January 2025
Exceptional
Marcella Sun, 5 January 2025
We enjoyed chatting with the...
Liked: Centrally located and easy to get to
Disliked: The pillows in the room were small like throw pillows.
Sonia Fri, 3 January 2025
Delightful
Liked: Service with a smile
Disliked: Nothing really
Lydia Thu, 2 January 2025
Very good
Liked: There are no instructions on how the wifi works. The coffee machine was filthy, and the room smelled like dirt.
Disliked: Check in and out was fast and friendly