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TownePlace Suites by Marriott Phoenix North eef - (888) 406-7656
TownePlace Suites by Marriott Phoenix North, 9425 N. Black Canyon Highway, Phoenix, AZ -(888) 406-7656
Area: Metro Center Area
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BOOK ONLINE OR CALL - (888) 406-7656
3.6
HOTEL RATING: 
GOOD
3.6 out of 5 (137 Ratings)
8.9 miles from Phoenix centre
BOOK ONLINE OR CALL - (888) 406-7656
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Hotel Description
Located in Phenix ArizonaThis all-suite hotel features an outdoor pool barbecue facilities and free Wi-Fi while rooms provide cable TV. Guest suites at the TownePlace Suites Phenix North include a coffee maker. For guests' convenience ironing facilities and wake up services are available. Castles N' Coasters is less than one mile from the TownePlace Suites Phenix North. Arizona State University West is 6.5 miles away.

Check-in time: 15:00   Check-out time: 12:00
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4
4
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7
1 room
7
2 guests
Amenities View More
y
Free Internet
x
Free Breakfast
u
Swimming Pool
E
Fitness Center
w
Non Smoking
r
Pets Allowed
q
Accessible
j
Free Parking
A
Business Center
B
Airport Shuttle
Other Amenities
` Free Breakfast
` Meeting/Banquet Facilities
` Safety Deposit Box
` Air Conditioning
` Babysitting/Child Services
` 24-Hour Front Desk
` Express Check-In/Check-Out
` Elevator
` Hair dryer
` Microwave
` Kitchenette
` Coffee/tea maker
` Refrigerator
` BBQ facilities
` Heating
` Shared kitchen
` Wheelchair accessible
` On-site parking
` outdoor pool
` separate dining area
` seating area
` telephone
` dishwasher
` alarm clock
` kitchenware
` Accessible parking
` Concierge services
` Designated Smoking Area
` Family Rooms
` Free Wi-Fi
` Kitchen
` Radio
` Closet
` Daily Housekeeping
` English
` Spanish
` Convenience Store
` Non-Smoking Rooms Available
` Parking Available
` Sofa
` Linens
` Carpeting
` Smoke alarms
` Guests can opt-out of daily cleaning service
` Shared stationery such as printed menus, magazines, pens, and paper removed
` First aid kit available
` Cashless payment available
` Hand sanitizer in guest accommodation and key areas
` Hygiene certification
` Staff trained in safety protocol
` Temperature check for guests and staff
` Contactless check-in/out
` Food delivery
` Electronic room key
` Room windows that open
` Main entrance
` Audible alarm
` Accessible entrance to swimming pool
` Accessible registration desk available
` Accessible rooms through interior corridor available
` Accessible rooms with 32-inch wide door opening available
` Accessible route to business center
` Accessible route to guest rooms
` Accessible route to the registration desk available
` Accessible vanities available
` CCTV security in common areas
` Closed-caption TV
` Daily disinfection
` Deadbolt on doors available
` Facilities for disabled guests available
` Fitness center
` Flashing door knocker available
` Hearing accessible room and/or kit available
` Ironing amenities
` Laundry services
` Lever handles on door available
` Lowered electrical outlets available
` Lowered view port in doors available
` Luggage storage & lockers
` Mobility accessibility available
` Non-slip grab bar available
` Non-smoking property
` Room towels provided
` Safety chain and/or latch on doors available
` Self-closing doors available
` Self-operating lift to hotel swimming pools
` Separate shower/bathtub
` Accessible route to fitness center
` Toiletries provided
` TTY/TDD compatibility available
` TV & Movies/Shows
` View port in door available
` Visual alarms
` Wake up call
` Physical/social distancing guidelines
` Protective screen or physical barriers in appropriate areas
` Air conditioning in public area
` Heating in public area
` Trash cans
` Socket near the bed
` Sleep comfort items
` Dining table
` Accessible toilet
` Desk/workspace available
` Cleaning products available
` Pets allowed (charges may apply)
` Accessible bathtub available
` Accessible shower available
` Parking available (charges may apply)

TownePlace Suites by Marriott Phoenix North Guest Reviews

Overall Average Score: 
Good (3.6 out of 5)

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5

Exceptional - 5.0 out of 5

Ying Mon, 14 October 2024

Exceptional

0.5

Poor - 0.5 out of 5

Ann Sun, 25 August 2024

Left after 2 hours

Liked: Nothing
Disliked: Everything was awful. Ugly, loud, smelled bad, outdated, could hear the other guests walking around…we left after 2 hours.

2.5

Fair - 2.5 out of 5

Aramis Fri, 22 March 2024

Passable

4.5

Wonderful - 4.5 out of 5

Rachel Thu, 2 November 2023

Front desk staff was accommodating...

Disliked: Housekeeping knocking on the door to clean at 0900 when checkout isn’t until 11 was disturbing.

0.5

Poor - 0.5 out of 5

Yazzie Sun, 3 September 2023

Quality is unacceptable. Standards are like the location, homeless ppl & prostitution everywhere.

Liked: Nothing.
Disliked: No customer service. No compensation for lateness of room being cleaned, waited over 3 hours for No clean room. Check in time was 4 pm, at 7 pm still no suite clean. Wasn't going to stay when only 2 cleaning people were cleaning 40 + rooms near a frequent freeway for travelers coming and going. Rude grounds security guards and rude front desk person, Declan needed to mansplain how a room gets cleaned. Don't bother to stay there if you want quality.

0.5

Poor - 0.5 out of 5

Yazzie Sun, 3 September 2023

Quality is unacceptable. Standards are...

Liked: Nothing.
Disliked: No customer service. No compensation for lateness of room being cleaned, waited over 3 hours for No clean room. Check in time was 4 pm, at 7 pm still no suite clean. Wasn't going to stay when only 2 cleaning people were cleaning 40 + rooms near a frequent freeway for travelers coming and going. Rude grounds security guards and rude front desk person, Declan needed to mansplain how a room gets cleaned. Don't bother to stay there if you want quality.

3.5

Good - 3.5 out of 5

Roberta Mon, 24 July 2023

Pet friendly... FOR MORE THAN A PRETTY PENNY!

Liked: The spacious rooms and the air conditioning in each room! The kitchen was nice but we did not stay long enough to use it.
Disliked: I stayed with my mom and small dog. When I reserved my room online, I did make sure to state that I was traveling with him. I expected, like many pet friendly establishments, that the pet fee would be added to the price given at my reservation. The website stated that there would be a $150.00 pet deposit expected at arrival, okay, acceptable. When I was given the amount for my stay online, there was no line item for the pet fee. I presumed that either the pet deposit was the fee or that the pet fee was already built into the price shown at my reservation. WAS I WRONG!! At check-in, turns out the pet fee had not been added and it was $125.00!!! This was in addition to the $150.00 pet deposit they take and keep for up to 7 days!!!! I have NEVER stayed at any establishment with a pet fee that high!! My dog is a daychsund mix, 15 lbs, very well behaved, house broken and very quiet. We only stayed one night. With the pet deposit, my dog's stay was more than the room reservation for two adults ($159.00)!! If traveling with my pet, I would probably not stay here again. It's just not budget wise.

3.5

Good - 3.5 out of 5

Roberta Mon, 24 July 2023

Pet friendly... FOR MORE THAN...

Liked: The spacious rooms and the air conditioning in each room! The kitchen was nice but we did not stay long enough to use it.
Disliked: I stayed with my mom and small dog. When I reserved my room online, I did make sure to state that I was traveling with him. I expected, like many pet friendly establishments, that the pet fee would be added to the price given at my reservation. The website stated that there would be a $150.00 pet deposit expected at arrival, okay, acceptable. When I was given the amount for my stay online, there was no line item for the pet fee. I presumed that either the pet deposit was the fee or that the pet fee was already built into the price shown at my reservation. WAS I WRONG!! At check-in, turns out the pet fee had not been added and it was $125.00!!! This was in addition to the $150.00 pet deposit they take and keep for up to 7 days!!!! I have NEVER stayed at any establishment with a pet fee that high!! My dog is a daychsund mix, 15 lbs, very well behaved, house broken and very quiet. We only stayed one night. With the pet deposit, my dog's stay was more than the room reservation for two adults ($159.00)!! If traveling with my pet, I would probably not stay here again. It's just not budget wise.

4

Very Good - 4.0 out of 5

Perez Wed, 19 July 2023

Very good

4

Very Good - 4.0 out of 5

Perez Wed, 19 July 2023

Very good

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TownePlace Suites by Marriott Phoenix North 9425 N. Black Canyon Highway, Phoenix, AZ